Retail Customer Service Representative | No BPO Experience Welcome | Cagayan De Oro

Metacom Careers

Cagayan Valley

On-site

PHP 142,000 - 193,000

Full time

14 days+

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Benefits offered by this job

HMO

13th Month Pay

Paid Training

Paid Leaves

Government-Mandated Benefits

Job summary

Metacom Careers in the Philippines is hiring a Customer Service Representative for a Retail Account in Cagayan de Oro. This onsite role operates on a shifting schedule and welcomes applicants with or without BPO experience.

As a CSR, you will assist customers with inquiries, concerns, orders, and account-related requests, provide accurate information, and resolve issues with a positive, service-oriented approach.

Qualifications

High School Graduate (Old Curriculum) / Senior High School Graduate
ALS Graduates welcome
With or without Customer Contact Experience (CCE)
Freshers are welcome to apply
Good communication and customer service skills
Willing to work onsite and on a shifting schedule

Responsibilities

Assist customers with inquiries, concerns, orders, and account-related requests
Provide accurate information, resolve customer concerns, and deliver excellent customer service

Skills

Good communication

Customer service

Team player

Willing to work onsite

Education

High School Graduate (Old Curriculum)

Senior High School Graduate

ALS Graduates welcome

Job description

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Job Description

We are hiring Customer Service Representatives for a Retail Account in Cagayan de Oro. This is an onsite position with a shifting schedule, and no BPO experience is required.

As a CSR, you will assist customers with inquiries, concerns, orders, and account-related requests. You will provide accurate information, resolve customer concerns, and deliver excellent customer service.

Qualifications