Retail Customer Care Specialist

Telesys BPO; Caloocan; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Job summary

A leading BPO company in Philippines is seeking dedicated Retail Account Agents to be the first point of contact for customers. This role involves handling inquiries and resolving concerns while delivering top-tier service. Candidates should have strong communication skills and a willingness to work in a fast-paced environment. The position offers competitive salary, HMO and dental benefits, and opportunities for career development in a supportive workplace.

Qualifications

• Excellent written and verbal communication skills.
• Ability to provide top-tier customer service.
• Open to individuals with or without BPO experience.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver excellent service in every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

Job description

A leading BPO company in Philippines is seeking dedicated Retail Account Agents to be the first point of contact for customers. This role involves handling inquiries and resolving concerns while delivering top-tier service. Candidates should have strong communication skills and a willingness to work in a fast-paced environment. The position offers competitive salary, HMO and dental benefits, and opportunities for career development in a supportive workplace.