Retail Customer Care Specialist

RSD Human Resource Management Consultancy; Rizal; On-site; PHP 167,400 - 223,200; Full time

Job summary

A retail service company in the Philippines is seeking individuals for a customer service role. Responsibilities include providing exceptional service to retail customers, handling inquiries and complaints both via phone and in-person, and assisting with product selection and promotions. Candidates should have a high school diploma and 3-6 months of experience in customer service. Strong communication skills are essential. This position offers an opportunity to work in a fast-paced environment.

Qualifications

• 3-6 months of experience in customer service.
• Ability to work in a fast-paced retail environment.
• Strong customer service and communication skills.

Responsibilities

• Provide exceptional customer service and support to retail customers.
• Handle customer inquiries and complaints effectively via phone and in-person.
• Assist customers in product selection and provide information about promotions and services.

Skills

Strong customer service skills

Communication skills

Education

High school diploma or equivalent

Job description

A retail service company in the Philippines is seeking individuals for a customer service role. Responsibilities include providing exceptional service to retail customers, handling inquiries and complaints both via phone and in-person, and assisting with product selection and promotions. Candidates should have a high school diploma and 3-6 months of experience in customer service. Strong communication skills are essential. This position offers an opportunity to work in a fast-paced environment.