Retail Banking Relationship Manager: Growth & Client Experience

CTBC Bank Philippines; Taguig; On-site; PHP 357,000 - 580,000; Full time

Job summary

CTBC Bank Philippines is seeking a Relationship Manager to join our Sales & Distribution team in Retail Banking. You will drive deposit and lending growth, acquire new customers, and expand relationships with a focus on profitability and client satisfaction.

The ideal candidate has a bachelor’s degree, at least 2 years in bank sales, strong communication skills, and a proven ability to influence and close deals in a fast-paced environment.

Qualifications

• Bachelor’s degree required (preferred in Business Administration).
• At least 2 years of sales experience in a commercial or universal bank.
• Strong track record in sales, marketing, and account management.
• Excellent interpersonal skills and client service orientation.
• Ability to influence, collaborate, and thrive in a fast-paced environment.

Responsibilities

• Drive deposit and lending growth while meeting branch targets.
• Acquire new customers and expand existing relationships to boost profitability.
• Deliver superior customer experiences with personalized financial solutions.
• Partner with product specialists to provide holistic banking, credit, and investment services.
• Engage clients with high-touch interactions—face-to-face meetings and seminars.
• Source referrals and network within communities to attract new business.
• Collaborate with branch teams for positive in-branch client experiences.
• Uphold compliance, operational controls, and confidentiality standards.

Skills

Interpersonal skills

Client service orientation

Time management

Sales experience

Account management

Tech-savvy

Education

Bachelor's degree in Business Administration

Job description

CTBC Bank Philippines is seeking a Relationship Manager to join our Sales & Distribution team in Retail Banking. You will drive deposit and lending growth, acquire new customers, and expand relationships with a focus on profitability and client satisfaction.

The ideal candidate has a bachelor’s degree, at least 2 years in bank sales, strong communication skills, and a proven ability to influence and close deals in a fast-paced environment.