Retail Banking Growth & Relationship Manager

UnionBank of the Philippines; Tocmo; On-site; PHP 420,000 - 640,000; Full time

Job summary

UnionBank of the Philippines is seeking a Relationship Manager for Retail Banking in the Cordillera Administrative Region (Baguio, Benguet). The role focuses on growing deposits and customer base through proactive business development and relationship management, while ensuring compliance and customer service excellence.

Responsibilities include acquiring new clients, cross-selling banking products, and coordinating with branches to resolve client needs.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, or a related field.
• Experience in retail banking, sales, business development, or relationship management.
• Strong communication, negotiation, and customer relationship skills.
• Knowledge of banking products, deposit generation, and cross-selling strategies.
• Results-driven with the ability to meet sales targets.
• Familiarity with BSP regulations, AML/KYC, and banking compliance requirements.

Responsibilities

• Generate new business opportunities and grow deposit accounts (CASA) and funds portfolio.
• Identify, engage, and acquire prospective clients through sales calls and presentations.
• Manage relationships with existing clients and identify cross-selling opportunities.
• Conduct market research and competitor analysis to develop effective sales strategies.
• Evaluate client needs and facilitate referrals for loans, credit cards, bancassurance, and other bank products.
• Coordinate with branch teams to ensure prompt resolution of client concerns.
• Support branch sales initiatives and promote a strong customer service culture.
• Prepare and submit sales activity and client call reports.

Skills

Relationship building

Sales/Business development

Communication skills

Customer service

Negotiation

Education

Bachelor's degree in Business/Marketing/Finance

Job description

UnionBank of the Philippines is seeking a Relationship Manager for Retail Banking in the Cordillera Administrative Region (Baguio, Benguet). The role focuses on growing deposits and customer base through proactive business development and relationship management, while ensuring compliance and customer service excellence.

Responsibilities include acquiring new clients, cross-selling banking products, and coordinating with branches to resolve client needs.