Restaurant Supervisor

The Vision Group Food Ventures Inc.; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

The Vision Group Food Ventures Inc. is seeking a capable Restaurant Manager to supervise daily restaurant operations, lead FOH and BOH teams, and ensure smooth, high‑quality service for all guests.

You will conduct pre‑shift briefings, train and coach staff, coordinate with the Kitchen Team, manage reservations, monitor guest satisfaction, and uphold food safety, sanitation, and safety standards while achieving sales targets.

Qualifications

• Experience supervising restaurant operations
• Strong leadership and staff management
• Knowledge of Chinese restaurant service standards and table setup

Responsibilities

• Supervise daily restaurant operations and ensure smooth service.
• Lead and monitor FOH staff and BOH.
• Conduct pre-shift briefings and assign staff duties and sections.
• Ensure proper opening, closing, and daily operating procedures.
• Monitor order accuracy, food presentation, service timing, and guest satisfaction.
• Handle guest concerns, VIPs, and special occasions professionally.
• Manage reservations, table assignments, large groups, and private functions.
• Monitor FOH supplies, equipment, breakages, wastage, and shortages.
• Prepare shift, incident, and other required operational reports.
• Assist the Restaurant Manager in achieving sales and operational targets.

Skills

Staff leadership

Customer service

Shift coordination

Food safety

POS handling

Tools

POS system

Job description

Job Description

• Supervise daily restaurant operations and ensure smooth service.

• Lead and monitor all FOH staff and BOH

• Conduct pre-shift briefings and assign staff duties and sections.

• Ensure proper Chinese restaurant service standards and table setup.

• Monitor order accuracy, food presentation, service timing, and guest satisfaction.

• Assist guests with menu selections and special requests.

• Handle guest concerns, complaints, VIP guests, and special occasions professionally.

• Manage reservations, table assignments, large groups, and private functions.

• Monitor POS transactions, cash handling, tips, and payments.

• Maintain cleanliness, sanitation, grooming, uniforms, and overall restaurant presentation.

• Ensure proper opening, closing, and daily operating procedures.

• Monitor staff attendance, performance, and compliance with company policies.

• Train, coach, and provide feedback to FOH staff.

• Coordinate with the Kitchen Team regarding orders, food availability, and service concerns.

• Monitor FOH supplies, equipment, breakages, wastage, and shortages.

• Prepare shift, incident, and other required operational reports.

• Assist the Restaurant Manager in achieving sales and operational targets.

• Ensure compliance with food safety, health, and safety standards.

• Assist in restaurant events, banquets, and large group functions.

• Perform other duties as assigned by Management.