Restaurant Shift Lead: Operations Mastery & Team Growth

Jollibee Group of Companies; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading company in the food service industry seeks a Management Trainee to enhance shift management skills and boost store operations. Responsibilities include supervising crew, addressing customer feedback, and ensuring compliance with company standards. Candidates should be college graduates, preferably with experience in restaurants, eager to develop managerial skills in a fast-paced environment.

Qualifications

• Preferred educational background in relevant fields.
• 2-3 years of supervisory experience in the restaurant or quick service restaurant.
• Strong skills in customer service and team leadership required.

Responsibilities

• Address customer feedback and ensure top-tier customer service.
• Supervise overall floor control and shift operations.
• Implement cost management activities during the shift.

Skills

Customer Service

Team Leadership

Product Knowledge

Cash Control

Crisis Management

Education

College graduate in Hotel and Restaurant Management

Business related course

Behavioral Science

Industrial Engineering

Job description

A leading company in the food service industry seeks a Management Trainee to enhance shift management skills and boost store operations. Responsibilities include supervising crew, addressing customer feedback, and ensuring compliance with company standards. Candidates should be college graduates, preferably with experience in restaurants, eager to develop managerial skills in a fast-paced environment.