Restaurant Operations Lead: Customer Experience & Training

Making Magic Inc.; Taguig; On-site; PHP 223,000 - 357,000; Full time

Job summary

Making Magic Inc. is seeking a Restaurant Supervisor to oversee daily operations at our Taguig site. You will supervise staff to deliver excellent service and manage operations in a fast-paced environment.

The role requires 1-3 years of experience and a high school diploma. You will mentor the team, handle customer feedback, and ensure health and safety compliance in a busy on-site setting in Taguig.

Qualifications

• High school diploma or equivalent is required.
• 1-3 years of experience in a restaurant or service role.
• Strong leadership and interpersonal skills.
• Excellent communication abilities.
• Ability to thrive in a fast-paced environment.
• Proven problem-solving skills in a service context.

Responsibilities

• Supervise daily operations of the restaurant to ensure customer satisfaction.
• Train and mentor staff on service excellence and procedures.
• Assist in inventory management and ordering supplies.
• Handle customer feedback and resolve issues promptly.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Interpersonal skills

Excellent communication

Thrives in fast-paced environment

Education

High school diploma

Job description

Making Magic Inc. is seeking a Restaurant Supervisor to oversee daily operations at our Taguig site. You will supervise staff to deliver excellent service and manage operations in a fast-paced environment.

The role requires 1-3 years of experience and a high school diploma. You will mentor the team, handle customer feedback, and ensure health and safety compliance in a busy on-site setting in Taguig.