Restaurant Manager: Lead Guest Experience & Growth

Mc Wilson Corporation; Mandaluyong; On-site; PHP 480,000 - 800,000; Full time

Job summary

Mc Wilson Corporation is seeking a Restaurant Manager for its Mandaluyong location to oversee daily restaurant operations and ensure a high-quality guest experience. This full-time, on-site role involves supervising front-of-house and back-of-house teams, managing staff schedules, and maintaining service and safety standards.

Responsibilities include inventory monitoring, supplier coordination, handling customer feedback, supporting hiring and training efforts, and driving promotions to boost

Qualifications

• Strong focus on customer satisfaction and customer service.
• Experience in hiring and team supervision, including training, performance monitoring.
• Excellent communication for coordinating with staff, management, and guests.
• Knowledge of Food & Beverage operations, including basic food safety, quality standards, and menu execution.
• Prior experience in restaurant or food service management is beneficial.
• Ability to work flexible hours, including evenings, weekends, and holidays as operationally required.
• Strong organizational, problem-solving, and decision-making skills.
• Relevant diploma or degree in Hospitality Management, Business Administration, or a related field is an advantage.

Responsibilities

• Oversee daily restaurant operations to ensure guest experience.
• Manage staff schedules and supervise front-of-house and back-of-house teams.
• Maintain service, cleanliness, and safety standards.
• Monitor inventory and coordinate with suppliers.
• Address customer feedback and resolve service issues.
• Support hiring and training initiatives.
• Implement promotions to drive sales and profitability.

Skills

Customer satisfaction

Customer service

Hiring & supervision

Staff training

Communication skills

Food & beverage operations

Food safety basics

Menu execution

Flexibility in hours

Organizational skills

Problem solving

Decision making

Education

Diploma or degree in Hospitality Management or Business Administration

Job description

Mc Wilson Corporation is seeking a Restaurant Manager for its Mandaluyong location to oversee daily restaurant operations and ensure a high-quality guest experience. This full-time, on-site role involves supervising front-of-house and back-of-house teams, managing staff schedules, and maintaining service and safety standards.

Responsibilities include inventory monitoring, supplier coordination, handling customer feedback, supporting hiring and training efforts, and driving promotions to boost