Restaurant Operations Leader - Guest Experience

Shanzhen Haiwei Food Corp. doing business under the name and style of SHFC; Mandaluyong; On-site; PHP 334,800 - 669,600; Full time

Benefits offered by this job

Health Insurance

Annual Appraisal

Employee Recognition Program

Incentives

Professional Development

Employee Discount

Vacation Leave

Maternity & Paternity Leave

Sick Leave

Job summary

A leading food service company in Mandaluyong seeks an Operations Manager to oversee daily restaurant operations and ensure high customer satisfaction. The role requires managing staffing, driving sales performance, and compliance with food safety standards. Candidates should have a Bachelor’s degree and 1-3 years of related experience, along with strong management and communication skills. The position is full-time and on-site, offering various employee benefits including health insurance and professional development opportunities.

Qualifications

• 1-3 years experience in operations management or a related field.
• Ability to manage and supervise staff effectively.
• Strong problem-solving and decision-making capabilities.

Responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Ensure high levels of guest satisfaction by maintaining service quality.
• Manage and supervise all restaurant staff, including scheduling.
• Drive sales performance and implement strategies to achieve targets.
• Ensure food quality standards and compliance with safety regulations.
• Monitor stock levels, minimize wastage, and control operational costs.
• Conduct regular staff training to improve service and skills.
• Maintain a safe working environment and adhere to safety standards.

Skills

Strong Work Ethic

Operations Management

Teamwork

Computer Literate

Inventory Management

Restaurant Management

Communication Skills

Written and Verbal Communication Skills

Documentation

Interpersonal Skills

Education

Bachelor’s degree

Job description

A leading food service company in Mandaluyong seeks an Operations Manager to oversee daily restaurant operations and ensure high customer satisfaction. The role requires managing staffing, driving sales performance, and compliance with food safety standards. Candidates should have a Bachelor’s degree and 1-3 years of related experience, along with strong management and communication skills. The position is full-time and on-site, offering various employee benefits including health insurance and professional development opportunities.