Restaurant Manager - Ayala Malls Feliz

Amici and Caramia Careers; Pasig; On-site; PHP 360,000 - 540,000; Full time

Job summary

Amici and Caramia Careers is seeking a Restaurant Manager to lead the guest experience at Ayala Malls Feliz. You will supervise the store team, uphold exceptional service standards, and drive a culture of energetic teamwork and high performance.

You will recruit and train staff, manage budgets and sales reports, ensure cleanliness and safety, and coordinate with HR on staffing needs. Weekend and holiday shifts are required, with strong leadership and communication skills expected.

Qualifications

• Bachelor’s Degree in any business-related course.
• Minimum of three (3) years of related experience, specifically in casual and/or fine dining as Restaurant Manager.
• Must have a highly energetic, enthusiastic and vibrant personality.
• Exceptional customer service, leadership and communication skills.
• Ability to work in a fast-paced environment.
• Willing to work during weekends and/or holidays.
• Proficient in MS Word, PowerPoint and Excel.
• Familiar with utilizing a cash register or POS System.
• Willing to be assigned at Ayala Malls Feliz.

Responsibilities

• Manages the guests’ dining experience by ensuring that the Store Team consistently applies exceptional Guest Service Standards.
• Develops and motivates the Store Team to deliver excellent service and a superior customer experience.
• Leads by example to uphold a culture of vibrant, energetic team dynamics.
• Optimizes team productivity through training, coaching, counselling and mentoring.
• Develops marketing strategies to attain sales targets.
• Prepares budgets and sales operation’s reports.
• Ensures the store and kitchen facilities are clean and well-maintained.
• Ensures equipment is kept clean and in excellent condition.
• Ensures proper receipt of products in terms of quality and quantity.
• Collaborates with HR to address manpower requirements and employee concerns.
• Ensures compliance with safety and sanitation regulations.
• Performs other tasks as assigned.

Skills

Customer service

Leadership

Communication

Energetic personality

Team motivation

Education

Bachelor’s Degree in any business-related course

Tools

MS Word

PowerPoint

Excel

POS System

Job description

• Manages the guests’ dining experience by ensuring that the entire Store Team consistently applies exceptional Guest Service Standards.
• Develops and motivates the entire Store Team to deliver and sustain a culture of excellent service translated into the ultimate customer service standard experience of our guests.
• Leads by example and upholds a culture of vibrant, energetic and enthusiastic team dynamics.
• Optimizes team members’ productivity through constant training, coaching, counselling and mentoring.
• Develops marketing strategies to attain sales targets.
• Prepares budgets and sales operation’s reports.
• Ensures the store’s facilities are well-maintained, clean and sanitized at all times.
• Ensures all store and kitchen equipment are kept clean and in excellent condition.
• Ensures that all products are received properly in terms of quality and quantity.
• Works with the Human Resources Department to address manpower requirements, employee concerns, etc.
• Ensures compliance with safety and sanitation regulations.
• Performs other tasks that may be assigned from time to time.

Job Specifications:

• Candidates must hold a Bachelor’s Degree in any business-related course.
• With a minimum of Three (3) years related working experience, specifically in casual and/or fine dining as Restaurant Manager is a must.
• Must have a highly energetic, enthusiastic and vibrant personality.
• With exceptional customer service, leadership and communication skills.
• With ability to work in a fast-paced environment.
• Must be willing to work during weekends and/or holidays.
• Knowledgeable in MS Word, PowerPoint and Excel.
• Familiar with utilizing a cash register or POS System.
• Willing to be assigned at Ayala Malls Feliz