Restaurant Manager

SLF Management Resources, Inc.; Mabalacat; On-site; PHP 391,000 - 614,000; Full time

Job summary

SLF Management Resources, Inc. is hiring a Restaurant Manager in Pampanga to oversee daily operations, ensure top-notch customer experiences, and lead a cohesive team toward profitability.

You will drive service quality, compliance with health standards, budgeting, and staff development, while coordinating with head office to keep operations smooth and aligned with brand expectations.

Qualifications

• Minimum 3+ years in restaurant management.
• Strong leadership and team management.
• Proven food safety and hygiene knowledge.
• Experience in budgeting and cost control.
• Exceptional customer service skills.
• Excellent communication and interpersonal abilities.
• Strong organizational and time-management skills.
• Proficient with point of sale systems.
• Ability to make sound decisions under pressure.
• Valid food handler certification or willingness to obtain one.

Responsibilities

• Oversee daily restaurant operations including opening/closing, inventory, and cash handling.
• Lead, train, supervise, and motivate staff to deliver outstanding service.
• Ensure compliance with health and hygiene regulations and conduct inspections.
• Monitor food quality, portions, and presentation to brand standards.
• Manage budgets, control costs, and pursue profitability targets.
• Handle customer inquiries and resolve complaints professionally.
• Recruit, interview, onboard new team members and manage scheduling.
• Communicate with head office and provide regular reports.
• Implement policies and promotional campaigns across the restaurant.
• Maintain a clean, welcoming restaurant environment.

Skills

Leadership

Customer service

Staff management

Budgeting

Food safety

Communication

Time management

POS system

Problem solving

Interpersonal skills

Tools

POS system

Job description

About the role

You will be responsible for overseeing daily operations, ensuring exceptional customer experiences, maintaining high standards of food quality and service, and leading a dedicated team toward success. This role is critical to achieving business objectives and requires someone with strong leadership capabilities and a passion for hospitality.

Key responsibilities

• Oversee all daily restaurant operations, including opening and closing procedures, inventory management, and cash handling
• Lead, train, supervise and motivate restaurant staff to deliver outstanding customer service and maintain high performance standards
• Ensure compliance with health, safety and food hygiene regulations, conducting regular inspections and implementing corrective measures as needed
• Monitor food quality, portion control and presentation to maintain consistency with brand standards
• Manage budgets, control costs and work towards profitability targets whilst maintaining service excellence
• Handle customer inquiries and complaints professionally, resolving issues to ensure customer satisfaction
• Recruit, interview and onboard new team members, conducting performance reviews and managing staff scheduling
• Maintain effective communication with head office, providing regular reports on sales, staffing and operational issues
• Implement and promote company policies, procedures and promotional campaigns across the restaurant
• Ensure the restaurant environment is clean, well-maintained and welcoming to all customers

About you

• Proven experience of 3+ years in restaurant management
• Strong leadership skills with the ability to motivate and manage diverse teams effectively
• Excellent knowledge of food safety, health and hygiene standards
• Demonstrated ability to manage budgets, control costs and achieve financial targets
• Outstanding customer service skills
• Strong organizational and time management abilities
• Proficiency in point of sale system
• Excellent communication and interpersonal skills
• Problem-solving mindset with the ability to make sound decisions under pressure
• Valid food handler certification or willingness to obtain one