A regional restaurant chain located in Laguna, Philippines, is seeking a management professional to oversee staff hiring and onboarding, manage operations, and enhance customer satisfaction. Key responsibilities include creating employee schedules, controlling operational costs, and developing marketing strategies to boost sales. The ideal candidate should possess strong leadership and communication skills, as well as a solid background in restaurant management.
Responsibilities
Hire and onboard staff.
Handle customer enquiries and complaints.
Manage employee schedules and timesheets.
Control operational costs.
Formulate company policies ensuring compliance.
Skills
Operations Management
Teamwork
Strong Work Ethic
Inventory Management
Computer literate
Restaurant Management
Cost Management
Communication Skills
Written and Verbal Communication Skills
Documentation
Interpersonal Skills
Job description
Job Description
Hire and onboarding of staff.
In charge of employee board performance and incentive programs.
Handling customer enquiries and complaints (Medallia).
Leadership and team management.
Creating and managing employee schedules and timesheets.
Handle all restaurant correspondence and permits.
Managing the restaurant’s vendors, including supplies and PMS (QSR/Ecolab, etc.).
Controlling operational costs.
Manage revenue and expenditures.
Strategic planning and expansion.
Marketing and increasing sales strategies.
Arranging group events and other off‑site opportunities.
Create innovative promotions and marketing materials.
Formulating company policies and ensuring compliance with laws and regulations.