Restaurant General Manager — Lead Team & Service

Twowifebro Inc.; Lapu-Lapu; On-site; PHP 420,000 - 600,000; Full time

Job summary

KNC Group of Companies, the Jollibee franchise operator in Lapu Lapu City, Cebu, is seeking a Restaurant Manager to oversee daily operations, staff management, food quality, and guest satisfaction at our Jollibee store.

You will hire, train, and supervise team members, manage schedules, ensure health and safety standards, and handle customer issues to drive a fast, friendly service in a busy setting.

Qualifications

• 3-5 years of proven experience in the restaurant industry, preferably in supervisory or management roles.
• Prior experience working with Jollibee or a similar quick-service restaurant is highly preferred.
• Demonstrated strong leadership and effective communication skills.

Responsibilities

• Oversee daily restaurant operations including food quality, service standards, and safety compliance.
• Hire, train, and supervise staff; manage schedules and performance feedback.
• Monitor customer satisfaction, handle complaints, and ensure a positive guest experience.

Skills

Staff leadership

Staff management

Customer service

Communication

Time management

Multitasking

Tools

POS systems

Job description

KNC Group of Companies, the Jollibee franchise operator in Lapu Lapu City, Cebu, is seeking a Restaurant Manager to oversee daily operations, staff management, food quality, and guest satisfaction at our Jollibee store.

You will hire, train, and supervise team members, manage schedules, ensure health and safety standards, and handle customer issues to drive a fast, friendly service in a busy setting.