Resort Manager

Private Advertiser; Hinigaran; On-site; PHP 450,000 - 750,000; Full time

Job summary

Private Advertiser is seeking a hands-on Resort Manager to oversee daily resort operations in a stay-in role on Negros Occidental, Philippines. The ideal candidate will supervise staff, ensure food and beverage quality, cleanliness, and guest satisfaction, and proactively improve service processes.

The role requires leadership, organized management, and the ability to take initiative in maintaining high standards across facilities and guest experiences.

Qualifications

• Preferably a graduate of Hospitality Management (HM) or related course.
• Experience in resort, hotel, restaurant, or food and beverage operations is an advantage.
• Strong leadership, communication, problem-solving and decision-making skills.

Responsibilities

• Oversee daily resort operations ensuring all activities run smoothly.
• Supervise and coordinate staff, assign tasks, monitor performance and discipline.
• Ensure proper food preparation, cleanliness, sanitation, and adherence to resort standards.
• Monitor supplies and operational necessities to maintain smooth service.
• Handle guest inquiries and complaints professionally to maintain satisfaction.
• Identify operational issues and implement solutions to improve services.

Skills

Staff supervision

Guest satisfaction

Food & beverage

Leadership

Operations management

Education

Bachelor's degree in Hospitality Management

Job description

We are looking for a hands-on, responsible, and proactive Resort Manager to oversee the daily operations of the resort. The ideal candidate must have skills in cooking and preparing drinks, the ability to manage and supervise staff, and strong leadership and decision-making skills. The candidate should also take initiative in improving resort operations, maintaining cleanliness, enhancing guest satisfaction, and ensuring the smooth and efficient management of the resort.

Duties and Responsibilities

• Oversee the daily operations of the resort and ensure that all activities run smoothly.

• Supervise, manage, and coordinate resort staff, including assigning tasks, monitoring performance, and maintaining discipline.

• Ensure proper food preparation, cleanliness, sanitation, and compliance with resort standards.

• Monitor the availability of food supplies, beverages, cleaning materials, and other operational necessities.

• Handle guest inquiries, requests, and complaints professionally to maintain good customer satisfaction.

• Take initiative in identifying operational problems and implementing practical solutions to improve resort services.

• Recommend improvements to resort facilities, services, procedures, and overall guest experience.

• Monitor staff attendance, work schedules, and daily task completion.

• Assist in monitoring expenses, supplies, and other operational costs to promote efficient use of resources.

• Conduct regular inspections of resort facilities, rooms, common areas, and other amenities to ensure cleanliness and proper maintenance.

• Prepare daily operational updates and report important concerns, incidents, and recommendations to management.

• Perform other related duties as may be assigned by management.

Qualifications

• Preferably a graduate of Hospitality Management (HM) or a related course.

• With experience in resort, hotel, restaurant, or food and beverage operations is an advantage.

• Knowledgeable in cooking, food preparation, and preparing various drinks and beverages.

• Has strong leadership skills and the ability to supervise, guide, and motivate staff.

• Proactive, resourceful, and capable of taking initiative without constant supervision.

• Good communication, problem-solving, and decision-making skills.

• Organized, responsible, trustworthy, and willing to take an active role in daily resort operations.

• Willing to work in a stay-in arrangement at the resort.

• Flexible and willing to perform hands-on duties whenever necessary.

• Committed to maintaining cleanliness, service quality, and a positive guest experience.