Reporting Analyst: Data Insights, Billing & Dashboards

Cielo, Inc.; Metro Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Cielo in the Philippines is seeking a Reporting Analyst to own metric reporting, billing processes, and daily inquiries. You will work with client services teams to develop and maintain reports and improve workflows.

Ideal candidates have an associate degree (bachelor preferred) and at least one year in a business setting, with strong Excel/Outlook skills and experience with applicant tracking systems.

Qualifications

• Associate degree required; Bachelor’s degree strongly preferred.
• Minimum one year of experience in a business/office environment with customer service and administrative skills.
• Proficiency with Microsoft Office suite (Outlook, Excel) and strong ATS/reporting capabilities.

Responsibilities

• Complete all required client reporting based on established service line agreement.
• Create and maintain billing templates and develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around processes and workflows that impact reporting and billing.
• Analyze dashboards weekly and communicate key findings to management.
• Reach out to client teams to understand upcoming reporting needs and improve value-added reporting.

Skills

MS Office

ATS experience

Reporting skills

Excel

Education

Associate degree

Bachelor’s degree

Tools

Outlook

Excel

Job description

Cielo in the Philippines is seeking a Reporting Analyst to own metric reporting, billing processes, and daily inquiries. You will work with client services teams to develop and maintain reports and improve workflows.

Ideal candidates have an associate degree (bachelor preferred) and at least one year in a business setting, with strong Excel/Outlook skills and experience with applicant tracking systems.