Senior Reporting Analyst (1st Shift)

Cielo, Inc.; Mandaluyong; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Cielo is seeking a Senior Reporting Analyst in Megatower, Mandaluyong, Philippines. The role focuses on delivering reliable client reporting, analytics, and governance support to optimize business performance.

You will partner with Client Services to translate data into actionable insights, maintain dashboards, and mentor junior analysts while handling sensitive scheduling and governance processes.

Qualifications

• Bachelor's or associate degree in a relevant field.
• Minimum 4 years of experience in reporting, analytics, BI, or HR/recruitment reporting.
• Strong analytical and problem-solving skills with data accuracy.
• Ability to translate data into actionable insights for stakeholders.

Responsibilities

• Lead delivery of recurring client reporting per SLAs.
• Serve as primary analytics resource for assigned accounts and stakeholders.
• Handle ad hoc reporting requests with accuracy and timeliness.
• Create and improve dashboards, templates, and visualization tools.
• Develop and maintain billing templates; support monthly billing reconciliation.
• Analyze trends and provide actionable recommendations to leadership.
• Collaborate with client services to improve efficiency and reduce non-value reporting.
• Engage stakeholders to gather evolving reporting requirements.

Skills

Analytical skills

Data storytelling

Stakeholder management

Independent work

Prioritization

Education

Associate's degree

Bachelor's degree

Tools

Excel

SQL

Power BI

VBA/Macros

Job description

The Senior Reporting Analyst is responsible for delivering reporting and analytics solutions that support business performance, operational effectiveness, and informed decision-making. This role partners closely with client services teams and stakeholders to provide meaningful insights, identify trends, and drive continuous improvement through data-driven recommendations.

As a trusted reporting partner, the Senior Reporting Analyst is expected to work independently, build strong stakeholder relationships, and provide consultative support on reporting strategy, analytics, reporting governance, and process optimization.

Location Specifics

• Location: Megatower, Mandaluyong
• Position Setup: Hybrid (Twice per month)
• Shift: M-F | 11:00 AM - 8:00 PM PHT(1stShift)

Duties and Responsibilities

• Lead the delivery of recurring client reporting in accordance with established service level agreements.
• Serve as a primary reporting and analytics resource for assigned accounts and stakeholders.
• Manage and complete ad hoc reporting requests while ensuring data accuracy and timely delivery.
• Create, maintain, and continuously improve reporting dashboards, templates, and data visualization tools.
• Develop and maintain billing templates and support monthly billing reconciliation processes.
• Analyze reporting trends and provide actionable recommendations to Client Services Managers, Client Services Directors, and account leadership teams.
• Partner with client services teams to improve reporting efficiency, streamline workflows, and eliminate non-value-added reporting activities.
• Proactively engage stakeholders to understand evolving reporting requirements and business priorities.
• Support reporting governance, data quality initiatives, and reporting best practices across the organization.
• Present findings, trends, and recommendations in a clear and consultative manner to stakeholders.
• Mentor and support less experienced reporting analysts as needed.
• Other duties as assigned.

Qualifications

Requirements

• Strong analytical, problem-solving, and critical thinking skills.
• Ability to communicate complex data and insights effectively to stakeholders.
• Strong stakeholder management and consultative partnership skills.
• Ability to work independently, manage priorities, and operate with limited supervision.

Exposure / Technical Skills

• Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, data analysis, and reporting automation.
• Experience with SQL, Power Query, VBA/Macros, Power BI, or other reporting and visualization tools preferred.
• Strong proficiency in Applicant Tracking Systems (ATS) and reporting platforms.
• Experience developing dashboards, data visualizations, and reporting solutions.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and PowerPoint.

Experience

• Minimum of 4 years of experience in reporting, analytics, business intelligence, workforce reporting, HR reporting, or recruitment reporting.
• Previous experience supporting RPO, Talent Acquisition, Human Resources, or outsourced business services environments preferred.
• Experience managing recurring and ad hoc reporting requests while maintaining data accuracy and service levels.
• Experience working directly with stakeholders to gather reporting requirements and deliver insights that support business objectives.

Education

• Associate's degree required.
• Bachelor's degree strongly preferred.

Company Description

Are you ready to accelerate your career? Join Cielo as a Senior Reporting Analyst! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.

Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition.

Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at [e-mail]

Additional information

All your information will be kept confidential according to EEO guidelines.