Hybrid Reporting & Analytics Analyst (Billing/Dashboards)

Cielo; Mandaluyong; Hybrid; PHP 360,000 - 600,000; Full time

Job summary

Cielo, the world’s leading Talent Acquisition Partner, is seeking a Reporting Analyst in Mandaluyong. The role concentrates on metric reporting, billing, and day-to-day inquiries within a hybrid setup (twice a month). The shift is Mon–Fri, 8:00 PM–5:00 AM.

Be prepared to showcase previous reports or dashboards during interviews. Candidate should have at least 1 year in an RPO/reporting environment, with advanced Excel skills and exposure to SQL, VBA macros, and PowerQuery preferred.

Qualifications

• Minimum of 1 year of experience in a business or office environment utilizing customer service and administrative skills.
• Strong proficiency with the Microsoft Office suite, including Outlook and Excel.
• Experience with ATS and reporting capabilities is preferred.

Responsibilities

• Complete all required client reporting based on established service line agreement.
• Complete requirements for other metrics and reporting.
• Accept and complete all ad hoc reporting requests in a timely manner.
• Create and maintain billing templates.
• Develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around process & workflows that impact reporting and billing.
• Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
• Monitor trends and make appropriate recommendations.
• Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
• Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
• Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
• Other duties as assigned.

Skills

MS Excel

RPO experience

Client management

Reporting analytics

Tools

SQL

VBA Macros

PowerQuery

Job description

Cielo, the world’s leading Talent Acquisition Partner, is seeking a Reporting Analyst in Mandaluyong. The role concentrates on metric reporting, billing, and day-to-day inquiries within a hybrid setup (twice a month). The shift is Mon–Fri, 8:00 PM–5:00 AM.

Be prepared to showcase previous reports or dashboards during interviews. Candidate should have at least 1 year in an RPO/reporting environment, with advanced Excel skills and exposure to SQL, VBA macros, and PowerQuery preferred.