Remote Workday Support Specialist | Client-Facing Expert

Kognitiv Inc.; Philippines; On-site; PHP 1,220,000 - 2,130,000; Full time

Job summary

Kognitiv Inc. is seeking a Workday Support Specialist / Workday Functional Analyst to provide Tier 2/3 client-facing support from remote Philippines. You will handle incident resolution, light enhancements, and day-to-day Workday transactions across multiple clients.

Qualifications include 2+ years of hands-on Workday experience, strong English communication, and the ability to work across US time zones. This role offers exposure to diverse industries and a fast-paced global team.

Qualifications

• 2+ years of hands-on Workday experience in supporting or configuring Workday environments.
• Strong English communication skills to interface with clients and remote teams.
• Ability to work in a high-volume, fast-changing consulting environment.

Responsibilities

• Provide day-to-day transactional Workday support and guidance for clients.
• Manage incidents and service requests through a ticketing system with proper escalation up to resolution.
• Assist in Workday system enhancements, including report development and data loading.

Skills

Workday expertise

Customer-facing communication

Incident management

Tools

Workday

Job description

Kognitiv Inc. is seeking a Workday Support Specialist / Workday Functional Analyst to provide Tier 2/3 client-facing support from remote Philippines. You will handle incident resolution, light enhancements, and day-to-day Workday transactions across multiple clients.

Qualifications include 2+ years of hands-on Workday experience, strong English communication, and the ability to work across US time zones. This role offers exposure to diverse industries and a fast-paced global team.