Remote Web Operations & Performance Analyst

Balsam Brands; Manila; On-site; PHP 30,000 - 45,000; Full time

Benefits offered by this job

Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)

13th Month Pay

Flexible Paid Leaves

Internet Subsidy

Healthcare Coverage (+ 2 dependents)

Maternity, Paternity, and Solo Parent Benefit

Continuous Learning and Professional Development Benefit

Mental Health Support

Company Incentive

Meeting and Team Building Allowance

Shutdown Week

Volunteer Time Off

Bereavement Leave

Job summary

Balsam Brands is looking for a Web Operations Analyst to ensure the technical execution and optimization of their digital platforms. This role involves monitoring website speed, validating new features, and supporting incident management. The analyst will also contribute to process improvements and documentation of technical processes.

The ideal candidate should possess a Bachelor’s Degree in IT or a related field, have proficiency in HTML and CSS, and at least one year of relevant experience. Join us to help enhance our eCommerce strategies and web solutions.

Qualifications

• At least one year of relevant experience.
• Proficiency in HTML and CSS with troubleshooting ability.

Responsibilities

• Supports technical execution and system administration tasks.
• Monitors web page design and optimizes performance.
• Assists in troubleshooting website speed issues.
• Participates in technical meetings and project updates.
• Conducts routine technical audits and quality assurance.
• Responds to critical site incidents and supports uptime.
• Maintains documentation of internal technical processes.

Skills

HTML

CSS

Digital Asset Management (DAM)

Content Management Systems (CMS)

Incident resolution

Project execution

Process automation

Education

Bachelor’s Degree in Information Technology, Computer Science, MIS

Job description

Balsam Brands is looking for a Web Operations Analyst to ensure the technical execution and optimization of their digital platforms. This role involves monitoring website speed, validating new features, and supporting incident management. The analyst will also contribute to process improvements and documentation of technical processes.

The ideal candidate should possess a Bachelor’s Degree in IT or a related field, have proficiency in HTML and CSS, and at least one year of relevant experience. Join us to help enhance our eCommerce strategies and web solutions.