Helper

Pos INTERNET SHOP; Davao del Sur; On-site; PHP 223,200 - 334,800; Full time

Job summary

An online support service provider in the Philippines is seeking a proactive Internet Staff member to manage digital platforms, assist with e-commerce operations, and provide excellent customer service. Ideal candidates should have strong communication skills and a basic understanding of digital marketing. Experience in online customer service is preferred. Flexible working hours may be required.

Qualifications

• Previous experience in e-commerce or online customer service is a plus.
• Basic knowledge of SEO, digital marketing, and web analytics.
• Flexible availability, including potential weekend or evening shifts.

Responsibilities

• Manage and optimize digital platforms for e-commerce operations.
• Provide excellent customer service through online channels.
• Assist in a fast-paced, hands-on environment.

Skills

Strong written communication skills

Customer-focused approach

Organizational skills

Ability to manage multiple tasks

Comfortable using e-commerce platforms

Education

High school diploma or equivalent

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

Overview

We are looking for a detail-oriented and proactive Internet Staff member to join our online support team. In this role, you will help manage and optimize our digital platforms, assist with e-commerce operations, and provide excellent customer service through online channels. This is a fast-paced, hands-on position ideal for someone with a passion for technology, online business, and customer engagement.

Responsibilities

• Manage and optimize our digital platforms, assist with e-commerce operations, and provide excellent customer service through online channels in a fast-paced, hands-on environment.

Qualifications

• High school diploma or equivalent (required); Bachelor’s degree (preferred)
• Previous experience in e-commerce, online customer service, or digital marketing is a plus
• Strong written communication skills with a professional and customer-focused approach
• Comfortable using e-commerce platforms, online content management systems, and social media tools
• Basic knowledge of SEO, digital marketing, and web analytics is a plus
• Excellent organizational skills and attention to detail
• Ability to work independently and as part of a team
• Basic computer skills, including proficiency in Microsoft Office or Google Workspace
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Flexible availability, including the potential for weekend or evening shifts