Digital Marketing Specialist

Asia Peopleworks Inc.; Muntinlupa; On-site; PHP 334,800 - 446,400; Full time

Job summary

A dynamic marketing firm is seeking an Operational Support specialist in Metro Manila, Philippines. You will oversee digital marketing efforts, manage requests, and provide analytical support for various platforms. Ideal candidates should possess a Bachelor's degree in Marketing or related fields and have strong experience in social media management, HTML/CSS, and digital tools. This role is perfect for those looking to make an impact in a collaborative environment.

Qualifications

• 1–2 years of experience in digital marketing or operational support.
• Familiarity with Content Management Systems.
• Experience in handling social media posts and monitoring.

Responsibilities

• Monitor and manage leads via CRM and social media.
• Assist with digital platform projects and reporting.
• Evaluate incoming requests for completeness.

Skills

Digital marketing

Social media management

Analytical skills

Communication skills

HTML/CSS proficiency

Education

Bachelor’s degree in Marketing or related field

Tools

Salesforce CRM

Eloqua

Sitecore

Google Tag Manager

SharePoint

Qualtrics

Brandwatch

ScreamingFrog

Job description

Operational Support:

• Monitor and manage leads via Request Tracker, Salesforce CRM, or social media.
• Maintain and update company websites including:
• Website restructuring
• High-volume asset and marketing collateral updates
• Support social media content publishing and video management.
• Assist with digital platform projects (e.g., Eloqua, Sitecore, GTM, SharePoint, Qualtrics, BrandHub).
• Generate reports using tools such as Eloqua, Sitecore, SharePoint, Qualtrics, Salesforce CRM, ScreamingFrog.
• Monitor data sources for dashboard reporting (e.g., Brandwatch, social media, SharePoint).
• Implement and update Google My Business listings.
• Assist with Google Tag Manager (GTM) implementations.
• Conduct competitor and online media monitoring.
• Provide technical support by identifying website issues and coordinating with relevant teams.

Request Management:

• Evaluate incoming requests for completeness and clarity.
• Coordinate with affiliates/stakeholders to clarify and validate submitted requests.
• Ensure timely processing and offer recommendations for improvements.

Requirements:

• Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.
• 1–2 years of experience in digital marketing or a similar operational support role.
• Content Management System (CMS) experience – familiarity with platforms like Sitecore or similar.
• Social media management – experience handling posts, scheduling, or monitoring across platforms (e.g., LinkedIn, Facebook, X, etc.).
• HTML/CSS proficiency – basic knowledge for troubleshooting or editing web content.
• Familiarity with tools such as Salesforce CRM, Eloqua, Google Tag Manager, SharePoint, Qualtrics, Brandwatch, and ScreamingFrog is a plus.
• Strong analytical and reporting skills.
• Excellent verbal and written communication.