Remote US Property Leasing & Tenant Experience Specialist

Hire Hangar Global; Manila; Remote; PHP 3,503,000 - 4,777,000; Full time

Job summary

Hire Hangar Global is seeking a proactive Leasing and Tenant Services Specialist to support leasing operations and tenant experience across a US residential portfolio. This remote role focuses on handling inquiries, leases, renewals, rent follow-up, maintenance coordination, and vendor management to keep occupancy high.

Candidates should have 1+ years US residential property management experience and be adept with remote collaboration tools and US platforms.

Qualifications

• 1+ years of leasing or property management experience within the US residential real estate market.
• Experience across leasing, rent collection, tenant communication, and maintenance coordination.
• Working knowledge of US leasing practices, rental agreements, and tenant management processes.
• Experience using US property management platforms such as AppFolio, Buildium, Yardi, or similar.
• Must have prior remote work experience and be fluent with remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar) and ideally worked with US-based companies.

Responsibilities

• Handle inbound leasing inquiries, schedule showings, and guide prospective tenants through the application process.
• Prepare and manage lease agreements, renewals, and related documentation.
• Monitor rent collection, identify delinquencies, and follow up with tenants on outstanding balances.
• Coordinate and track maintenance and repair requests, ensuring timely resolution through vendor management.
• Build and maintain strong tenant relationships, addressing concerns and resolving issues efficiently.
• Manage move-in and move-out coordination including walkthroughs, inspections, and deposit tracking.
• Maintain up-to-date tenant records, lease files, and property data within property management systems.
• Provide regular updates to property owners on occupancy, maintenance status, and tenant matters.

Skills

US residential leasing

Tenant relations

Lease renewals

Remote work tools

Communication

Tools

AppFolio

Buildium

Yardi

Propertyware

Slack

Zoom

Google Workspace

Asana

Trello

Job description

Hire Hangar Global is seeking a proactive Leasing and Tenant Services Specialist to support leasing operations and tenant experience across a US residential portfolio. This remote role focuses on handling inquiries, leases, renewals, rent follow-up, maintenance coordination, and vendor management to keep occupancy high.

Candidates should have 1+ years US residential property management experience and be adept with remote collaboration tools and US platforms.