Remote US Legal Case Settlement Specialist

Hammerjack Pty Ltd; Philippines; On-site; PHP 431,000 - 603,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Legal Case Settlement Specialist with experience in US case settlement negotiation. You will manage cases from opening through settlement, maintain records, and track deadlines while communicating with clients and opposing counsel.

The role emphasizes confidentiality, professionalism, and strong English communication. Remote work experience is preferred, with a 40-hour week and standard business hours in the EST zone.

Qualifications

• Experience in a law firm, legal administration, case management, collections, or settlement negotiations.
• Excellent verbal and written English communication.
• Strong negotiation and conflict resolution abilities.
• Outstanding organizational and time management skills.
• Ability to manage multiple cases simultaneously.
• High level of professionalism and confidentiality.
• Experience in debt resolution, consumer law, civil litigation, or collections.
• Experience communicating with attorneys, debt management companies, and court personnel.
• Familiarity with legal case management software.
• Previous remote work experience.

Responsibilities

• Manage assigned cases following the initial case opening and filing of Answers or NOIDs.
• Maintain accurate case records and update case management systems.
• Track case deadlines and monitor settlement progress.
• Ensure all case documentation is complete and organized.
• Contact opposing counsel to discuss settlement opportunities.
• Communicate with clients and debt management companies regarding settlement options.
• Negotiate resolutions aimed at avoiding court appearances when possible.
• Coordinate settlement documentation and follow-up activities.
• Provide clients with regular updates regarding case status.
• Explain settlement options and required next steps.
• Gather additional documentation and information when needed.
• Handle client interactions with professionalism, empathy, and confidentiality.
• Review cases involving financial hardship.
• Assist in gathering supporting documentation for hardship claims.
• Coordinate efforts to pursue dismissals or other appropriate resolutions based on client circumstances.
• Maintain organized digital case files.
• Prepare settlement-related correspondence and documentation.
• Assist attorneys with case updates and administrative tasks.
• Monitor outstanding action items to ensure timely resolution.

Skills

English communication

Negotiation

Time management

Confidentiality

Multitasking

Tools

Legal case management software

Job description

Hammerjack Pty Ltd is seeking a Legal Case Settlement Specialist with experience in US case settlement negotiation. You will manage cases from opening through settlement, maintain records, and track deadlines while communicating with clients and opposing counsel.

The role emphasizes confidentiality, professionalism, and strong English communication. Remote work experience is preferred, with a 40-hour week and standard business hours in the EST zone.