Remote Travel Chat Support Specialist

Olympuz-Edward Belacse Career Consultancy Services; Cavite City; Hybrid; PHP 167,400 - 446,400; Full time

Job summary

Olympuz-Edward Belacse Career Consultancy Services in Cavite is seeking CSR - Pure Chat Support (Travel Account) for a hybrid role that welcomes applicants with or without BPO experience. A high school diploma or higher is acceptable, and basic computer skills plus clear communication are required.

The position offers growth with competitive pay and a flexible setup that supports work-from-home options on selected accounts. Training and coaching are provided to help you succeed.

Qualifications

• At least high school diploma or equivalent per account requirements.
• Strong communication and interpersonal skills.
• Basic computer navigation and typing ability.
• Willing to undergo training and coaching.
• Open to fresh graduates and applicants with or without BPO experience.

Responsibilities

• Handle inbound and outbound customer inquiries professionally.
• Provide accurate information regarding products, services, and account concerns.
• Resolve customer issues while maintaining excellent service standards.
• Document customer interactions and updates in company systems.
• Assist customers through chat, email, and ticketing platforms.
• Investigate and resolve customer concerns efficiently.
• Maintain service-level agreements and response time targets.
• Ensure accurate documentation and case management.
• Perform data entry, record maintenance, and report generation.
• Process transactions and administrative requests accurately.
• Support internal teams with documentation and operational tasks.
• Maintain data integrity and confidentiality.

Skills

Good communication

Typing skills

Computer navigation

Willing to undergo training

Fresh graduates welcome

Education

High School Graduate or higher

Job description

Olympuz-Edward Belacse Career Consultancy Services in Cavite is seeking CSR - Pure Chat Support (Travel Account) for a hybrid role that welcomes applicants with or without BPO experience. A high school diploma or higher is acceptable, and basic computer skills plus clear communication are required.

The position offers growth with competitive pay and a flexible setup that supports work-from-home options on selected accounts. Training and coaching are provided to help you succeed.