Remote Chat Support Specialist — Growth & Training

Olympuz-Edward Belacse Career Consultancy Services; Parañaque; Remote; PHP 167,000 - 446,000; Full time

Benefits offered by this job

HMO and medical benefits

Government-mandated benefits

Career growth opportunities

Work-from-home setup

Job summary

Olympuz-Edward Belacse Career Consultancy Services is hiring for voice and non-voice customer support roles in the Philippines. Roles include handling inquiries by phone, chat, and email, with training provided. Expect to document interactions, meet SLAs, and assist with back-office tasks.

Flexible setups may apply for selected accounts, including work-from-home opportunities. Applicants from fresh graduates to experienced professionals are welcome, with earnings ranging based on role and

Qualifications

• Excellent communication and interpersonal skills.
• Basic computer and typing skills.
• Willing to undergo training and coaching.
• Open to applicants with or without BPO experience depending on account.

Responsibilities

• Handle inbound and outbound customer inquiries professionally.
• Provide accurate information about products, services, and accounts.
• Resolve issues while maintaining high service standards.
• Document interactions in company systems.
• Assist customers via chat, email, and tickets.
• Meet service level agreements and response targets.
• Support data entry and administrative tasks as needed.
• Maintain data integrity and confidentiality.

Skills

Good communication

Interpersonal skills

Typing skills

Willing to train

BPO-experience flexibility

Education

High School diploma / Senior High School

College undergraduates welcome

Job description

Olympuz-Edward Belacse Career Consultancy Services is hiring for voice and non-voice customer support roles in the Philippines. Roles include handling inquiries by phone, chat, and email, with training provided. Expect to document interactions, meet SLAs, and assist with back-office tasks.

Flexible setups may apply for selected accounts, including work-from-home opportunities. Applicants from fresh graduates to experienced professionals are welcome, with earnings ranging based on role and