Remote Technical Account Manager for AI & Enterprise SaaS

Chooch; San Mateo; On-site; PHP 4,250,151 - 6,071,645; Full time

Benefits offered by this job

Health insurance

401K with 3% match

Extensive PTO

Life insurance

Job summary

Chooch is hiring a Technical Account Manager to be a vital link between customers and internal teams in their enterprise computer vision AI. This remote, full-time role involves project management, customer communication, and support ticket oversight. Candidates should have experience in technical account management and a related bachelor’s degree. Excellent organizational skills and the ability to manage multiple priorities are essential. Chooch offers a comprehensive benefits package including health insurance and 401K matching.

Qualifications

• Experience in technical account management or customer success.
• Strong customer-facing communication skills.
• Ability to manage customer implementations and timelines.

Responsibilities

• Serve as a primary point of contact for customers during onboarding.
• Manage customer-facing projects from kickoff through launch.
• Oversee support tickets and customer-reported issues.

Skills

Technical account management

Project management

Customer communication

Problem-solving

Technical support

Education

Bachelor’s degree in Business, Engineering, Computer Science, or related field

Tools

Jira

Zendesk

Freshdesk

Job description

Chooch is hiring a Technical Account Manager to be a vital link between customers and internal teams in their enterprise computer vision AI. This remote, full-time role involves project management, customer communication, and support ticket oversight. Candidates should have experience in technical account management and a related bachelor’s degree. Excellent organizational skills and the ability to manage multiple priorities are essential. Chooch offers a comprehensive benefits package including health insurance and 401K matching.