Remote AI Workflow Support Engineer

Permhunt; Philippines; Remote; PHP 1,783,590 - 2,675,386; Full time

Job summary

A leading technology services company is seeking a Technical Support Engineer to provide support for AI-powered workflows. This fully remote position requires managing support tickets, troubleshooting issues, and maintaining clear communication with clients. The ideal candidate should have strong troubleshooting skills and a proactive mindset, ensuring smooth operations. This mid-level role offers hands-on exposure to AI-driven automation within a collaborative team environment.

Qualifications

• Comfort working with technical systems and troubleshooting.
• Clear, professional communication with clients.
• Strong follow-through on tasks and good judgment.

Responsibilities

• Manage support tickets from first report to resolution.
• Troubleshoot integration and workflow issues.
• Provide regular updates to clients.

Skills

Troubleshooting skills

Understanding of APIs

Written communication

Attention to detail

Proactive mindset

Job description

A leading technology services company is seeking a Technical Support Engineer to provide support for AI-powered workflows. This fully remote position requires managing support tickets, troubleshooting issues, and maintaining clear communication with clients. The ideal candidate should have strong troubleshooting skills and a proactive mindset, ensuring smooth operations. This mid-level role offers hands-on exposure to AI-driven automation within a collaborative team environment.