Remote Solar Tech Support Specialist

SupportNinja; Hinoba-an; On-site; PHP 1,567,000 - 2,194,000; Full time

Benefits offered by this job

Competitive compensation

Retirement Savings Program withCompany

Life Insurance

HMO on day 1

Paid time off

Bonus and incentive plans

Skills training opportunities

Job summary

SupportNinja is seeking a Technical Support Representative for a full-time remote position focused on solar energy. In this role, you'll provide technical assistance, troubleshoot issues, and ensure customer satisfaction with effective solutions.

The ideal candidate has good communication skills, prior technical support experience, and is proficient with computer applications. This position includes a competitive compensation, adherence to government-mandated benefits, and opportunities for

Qualifications

• 6 months of experience in a technical support role or equivalent preferred.
• Good communication skills, both verbal and written.
• Proficiency in using computer applications and software.

Responsibilities

• Provide basic technical support to customers experiencing technical issues.
• Identify and troubleshoot technical problems, providing effective solutions.
• Document customer interactions and technical issues in a CRM system.

Skills

Technical support experience

Good communication skills

Computer proficiency

CRM experience

Interest in solar energy

Job description

SupportNinja is seeking a Technical Support Representative for a full-time remote position focused on solar energy. In this role, you'll provide technical assistance, troubleshoot issues, and ensure customer satisfaction with effective solutions.

The ideal candidate has good communication skills, prior technical support experience, and is proficient with computer applications. This position includes a competitive compensation, adherence to government-mandated benefits, and opportunities for