Remote Social Media & Email Growth Manager

Virtual Staff 365; Philippines; Remote; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Permanent work-from-home

Australian time zone availability

13th month pay

HMO (Staff)

Annual leave

Gov't mandated benefits

Job summary

Virtual Staff 365 is seeking a Social Media & Email Marketing Manager for a full-time remote role serving a Sydney-based e-commerce client. You will lead organic social channels, automate email campaigns, and drive audience engagement.

The role focuses on data-led optimization, content creation with Canva and AI tools, and building customer journeys across multiple stages. Excellent English writing and A/B testing are required.

Qualifications

• Minimum 5 years of experience in social media management or email marketing within retail or e‑commerce.
• Advanced hands-on proficiency with Meta Business Suite managing Facebook and Instagram accounts.
• Advanced expertise in Klaviyo managing campaigns, flows, customer segmentation, and reporting.
• Intermediate to advanced skill in Canva and generative AI tools such as ChatGPT or Claude.

Responsibilities

• Social Media & Community Management: Plan and maintain organic content calendars for Facebook and Instagram; write, create, and schedule engaging organic posts; manage day-to-day operations in Meta Business Suite; prepare eye-catching graphics with Canva and AI tools; respond to comments and messages.
• Email Marketing & Automation: Build and dispatch Klaviyo campaigns, newsletters, promotions, and product launches; create automated flows including welcome, abandoned cart, post-purchase, and win-back; segment lists by engagement and history; personalize content to boost conversions; conduct A/B tests.
• Strategy, Analytics & AI Integration: Monitor performance, compile reports on engagement, open and click rates, conversions and revenue; suggest improvements from data insights; support paid Meta campaigns; perform competitor analysis and trend research; use AI tools daily to enhance productivity.

Skills

Social media management

Email marketing

Klaviyo

Meta Business Suite

AI tools

English writing

Data analysis

Tools

Klaviyo

Canva

ChatGPT

Claude

Job description

Virtual Staff 365 is seeking a Social Media & Email Marketing Manager for a full-time remote role serving a Sydney-based e-commerce client. You will lead organic social channels, automate email campaigns, and drive audience engagement.

The role focuses on data-led optimization, content creation with Canva and AI tools, and building customer journeys across multiple stages. Excellent English writing and A/B testing are required.