Remote Mortgage Loan Processing & Client Liaison Specialist

D2B

Philippines

Remote

PHP 670,000 - 837,000

Full time

3 days ago

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Benefits offered by this job

Growth pathway

Mentorship from senior staff

Remote full-time employment

Team culture with recognition

Job summary

D2b is seeking a skilled Loan Processing & Client Liaison Specialist based in the Philippines to manage loan lodgement, post-submission tracking, and client communications for an Australian mortgage broker. This remote, full-time role offers growth into credit analysis and para-broker support.

Ideal candidates have direct Australian lender submissions experience, strong English, and the ability to work aligned to Australian hours.

Qualifications

Experience submitting home loans to multiple Australian lenders.
Strong knowledge of lender criteria and serviceability.
Excellent written and spoken English; professional client communication.
Highly organised and reliable under time pressure.

Responsibilities

Data entry into Infynity / Metanoia / Apply Online and manage electronic signing of forms.
Submit completed loan applications to lenders and chase missing documents.
Track active applications and monitor lender progress; respond to MIRs.
Keep clients informed on status and next steps; liaise with conveyancers and settlements teams.
Carry deals through to settlement and respond to post-settlement enquiries.
Phase 2: support credit analysis, review documents and run serviceability calculations.