Remote ServiceNow Solutions Analyst

Asia Select, Inc. (ASI); Philippines; Remoto; PHP 600.000 - 1.000.000; Tempo pieno

Descrizione del lavoro

Asia Select, Inc. (ASI) is seeking a Snow Business Analyst to design, develop, configure, and support ServiceNow solutions. The role focuses on ITSM, CSM, FSM modules, and platform customization, with an emphasis on continuous improvement of IT services.

The ideal candidate has 3+ years of hands-on ServiceNow development experience, strong knowledge of ServiceNow ITSM/CSM/FSM, and solid skills in HTML/CSS/AngularJS/SQL. This is a remote position based in the Philippines.

Competenze

• Bachelor’s degree in Computer Science/IT or equivalent experience.
• Minimum 3 years of hands-on ServiceNow development experience.
• Strong expertise in ITSM, CSM, and FSM modules.

Mansioni

• Design, develop, and configure ServiceNow applications and workflows.
• Build and maintain business rules, client scripts, UI policies, UI actions, and Service Catalog solutions.
• Develop integrations using REST/SOAP APIs, MID Server, and IntegrationHub.
• Support and enhance ITSM, CSM, FSM, CMDB, Knowledge, and other ServiceNow modules.
• Troubleshoot platform issues and implement system improvements.
• Conduct testing, code reviews, and maintain technical documentation.
• Collaborate with stakeholders to translate business requirements into technical solutions.

Conoscenze

ServiceNow development

ITSM/CSM/FSM modules

REST/SOAP APIs

MID Server

SQL

Agile methodologies

Team collaboration

Formazione

Bachelor's degree in Computer Science/Information Technology

Strumenti

ServiceNow

Descrizione del lavoro

Asia Select, Inc. (ASI) is seeking a Snow Business Analyst to design, develop, configure, and support ServiceNow solutions. The role focuses on ITSM, CSM, FSM modules, and platform customization, with an emphasis on continuous improvement of IT services.

The ideal candidate has 3+ years of hands-on ServiceNow development experience, strong knowledge of ServiceNow ITSM/CSM/FSM, and solid skills in HTML/CSS/AngularJS/SQL. This is a remote position based in the Philippines.