Remote Scheduling Coordinator - Interpreter Logistics

THE LANGUAGE GROUP, LLC; Philippines; On-site; PHP 223,200 - 357,120; Full time

Job summary

The Language Group is seeking a Scheduling Coordinator to join our team. This remote role handles inputting client requests, assigning interpreters, and coordinating logistics from a fast-paced environment.

You will work weekends and collaborate with several coordinators to meet deadlines while maintaining a high level of customer service and clear communication. Ideal candidates have at least five years of office experience, a college degree, and strong English language skills, with proficiency

Qualifications

• At least 5 years of office work experience preferred, with a minimum of 2 years to be considered. Scheduling experience preferred
• College degree or equivalent work experience
• Experience should be in an office environment such as medical, legal, banking, or skilled profession with an emphasis in customer service and problem solving
• Candidate should be a good English communicator; able to be easily understood by persons from all linguistic backgrounds. Understanding and Command of the English language is a MUST
• Capable of understanding persons with limited English proficiency
• Excellent computer skills, proficiency in Windows (Outlook, Word and Excel)
• Ability to work in a fast-paced environment with urgent deadlines
• Professional and positive phone manner with clients
• Attention to detail while managing multiple tasks
• Friendly and cooperative attitude is of utmost importance

Responsibilities

• Answer incoming calls from clients who are requesting interpreters, changing and/or cancelling appointments
• Gather and verify appointment information and accurately input data into our unique scheduling software
• Coordinate jobs with interpreters, provide all information about assignments, and answer any questions specific to appointments
• Work closely with several other coordinators in the department as a team to complete scheduling tasks and deadlines

Job description

The Language Group is seeking a Scheduling Coordinator to join our team. This remote role handles inputting client requests, assigning interpreters, and coordinating logistics from a fast-paced environment.

You will work weekends and collaborate with several coordinators to meet deadlines while maintaining a high level of customer service and clear communication. Ideal candidates have at least five years of office experience, a college degree, and strong English language skills, with proficiency