Remote Sales Assistant — Back-Office PM & Client Solutions

Delegate CX

Metro Manila

Remote

PHP 502,000 - 536,000

Full time

2 days ago
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Job summary

Delegate CX is hiring a Home-Based Sales Assistant to support backend project management and client communications for promotional product solutions. You will collaborate with end users, sales executives, suppliers, and account managers to ensure excellent customer service.

You will help the assigned sales executive build long-term client relationships, prepare quotes and proposals, and keep order records current in our systems while handling a high volume of emails.

Qualifications

  • Bachelor's degree in Marketing, Communications, and Business Administration (or related field).
  • 1–2 years in promotional, customer service, or order management roles.
  • Strong English communication skills (verbal and written).
  • Willingness to work graveyard/overnight or US hours.
  • Proficiency in Microsoft and Google apps; basic exposure to Adobe tools.

Responsibilities

  • Provide customers with information on pricing, features, and availability.
  • Create proposals, quotes, and opportunities.
  • Prepare sales presentations and compile data for proposals.
  • Document all order-related activities in company systems.
  • Follow up with suppliers on orders.
  • Maintain up-to-date records of customer interactions and transactions.
  • Manage a high volume of emails (inbound/outbound).
  • Deliver day-to-day customer service to clients and vendors.
  • Perform ad hoc tasks related to sales support.

Skills

Excellent English communication
Organizational skills
Customer service orientation
Prioritization & multitasking
Problem solving

Education

Bachelor's degree in Marketing, Communications, or Business Administration

Tools

Microsoft Office
Google Apps
Adobe Illustrator
Adobe Photoshop
Canva
Shopworx
Sage
ESP
CommonSku
Syncore

Job description

Delegate CX is hiring a Home-Based Sales Assistant to support backend project management and client communications for promotional product solutions. You will collaborate with end users, sales executives, suppliers, and account managers to ensure excellent customer service.

You will help the assigned sales executive build long-term client relationships, prepare quotes and proposals, and keep order records current in our systems while handling a high volume of emails.

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