Remote Sales & Admin Assistant – Booked Appointments & CRM

BruntWork; Metro Manila; Remote; PHP 240,000 - 360,000; Part time

Benefits offered by this job

Permanent work from home

Immediate hiring

Job summary

BruntWork in Metro Manila is seeking a highly organized Sales and Admin Assistant to be the first point of contact for customer inquiries. The role blends customer service, sales, scheduling, and administrative support, with a focus on converting leads into booked jobs while managing day-to-day CRM operations.

You will handle inbound calls, provide pricing and service details, coordinate with subcontractors, and maintain accurate records in Housecall Pro.

Qualifications

• Proven experience in customer service, sales, appointment setting, or inbound call handling with a strong ability to convert inquiries into booked appointments and meet sales-related goals.
• Hands-on experience using Housecall Pro or similar CRM/field service management tools.
• Excellent English verbal and written communication skills with a professional phone presence and strong relationship-building ability.

Responsibilities

• Handle inbound customer calls as the primary point of contact, providing pricing information, service details, and ensuring a positive customer experience.
• Convert customer inquiries into booked appointments using effective sales and communication techniques.
• Manage customer records, scheduling, invoicing, payment collection, and CRM updates using Housecall Pro.
• Coordinate with subcontractors, including sending disclosures, obtaining signatures, and managing scheduling communications.
• Send customer-facing communications such as emails, service confirmations, and follow-ups to support smooth job coordination.
• Conduct lead generation outreach and support day-to-day administrative operations and business growth initiatives as needed.

Skills

Customer service

Sales

Appointment setting

Inbound call handling

Lead conversion

CRM

Tools

Housecall Pro

Google Workspace

Microsoft 365

Job description

BruntWork in Metro Manila is seeking a highly organized Sales and Admin Assistant to be the first point of contact for customer inquiries. The role blends customer service, sales, scheduling, and administrative support, with a focus on converting leads into booked jobs while managing day-to-day CRM operations.

You will handle inbound calls, provide pricing and service details, coordinate with subcontractors, and maintain accurate records in Housecall Pro.