Remote Renewal & Revenue Growth Specialist

OSOME; Philippines; On-site; PHP 500,000 - 800,000; Full time

Benefits offered by this job

Competitive salary

Remote working arrangement

Multicultural environment

Mentorship from peers and leaders

Job summary

OSOME is seeking a proactive Account Renewal Specialist to drive subscription renewals and product adoption for a diverse global client base. You will identify loyalty opportunities, lead cross-sell and upsell efforts, and work with internal teams to deliver seamless solutions for clients.

You will manage retention conversations, address client concerns, and guide customers through subscription details, aiming to maximize revenue while maintaining high service standards in a remote-friendly

Qualifications

• Experience in renewal or sales roles carrying quotas.
• Strong client communication and relationship-building skills.
• Proven ability to prevent churn and grow retention.
• Capable of managing many accounts with precision.
• Able to work independently and with teams in dynamic settings.

Responsibilities

• Ensure timely renewal of client subscriptions and products.
• Identify loyalty, cross-sell and upsell opportunities to drive revenue.
• Proactively identify at-risk clients and secure retention.
• Collaborate with other departments to deliver unified client solutions.
• Guide clients on subscription details and act as main contact.

Skills

Quota-carrying renewal/sales

Client-facing communication

Churn prevention

High-volume account management

Independent and team work

Adaptability in fast-paced environment

Job description

OSOME is seeking a proactive Account Renewal Specialist to drive subscription renewals and product adoption for a diverse global client base. You will identify loyalty opportunities, lead cross-sell and upsell efforts, and work with internal teams to deliver seamless solutions for clients.

You will manage retention conversations, address client concerns, and guide customers through subscription details, aiming to maximize revenue while maintaining high service standards in a remote-friendly