Remote Rebates Coordinator (Philippines)

Think Renewable; Manila; Remote; PHP 599,000 - 716,000; Full time

Benefits offered by this job

Fully remote

Competitive hourly pay

Growth opportunity

Job summary

Think Renewable in the Philippines is seeking a Rebates Administrator to support our Compliance & Rebates Specialist. You will own high-volume processing of government rebate claims, submit STC and state-based rebates, log activity in CRM, and chase documentation to ensure clean submissions.

This is a remote role aligned with Australian business hours, requiring sharp attention to detail, excellent written English, and coordination across Sales, Scheduling, Install and QA teams.

Qualifications

• High-volume administrative processing with accuracy.
• Excellent written English for chasing documentation.
• Experience with CRM systems; Zoho experience is a plus.
• Reliable, self-managed and comfortable working remotely.

Responsibilities

• Prepare and submit STC and BSTC/state rebates through platforms.
• Log submissions, approvals and rejections in CRM and trackers.
• Chase missing installation docs from Sales, Scheduling, Install and QA.
• Perform first-pass checks against a checklist and escalate when needed.
• Monitor claim status and escalate delays as necessary.
• Maintain audit-ready records of submissions and docs.
• Coordinate documentation across internal teams for complete claim files.
• Assist with documentation for WHS and audit purposes (admin only).
• Support rebate trackers and shared workflow systems (e.g., Zoho).
• Compile routine reporting on submission volumes and outcomes.

Skills

Attention to detail

Written English

Remote work

Communication

Tools

Zoho CRM

Job description

Think Renewable in the Philippines is seeking a Rebates Administrator to support our Compliance & Rebates Specialist. You will own high-volume processing of government rebate claims, submit STC and state-based rebates, log activity in CRM, and chase documentation to ensure clean submissions.

This is a remote role aligned with Australian business hours, requiring sharp attention to detail, excellent written English, and coordination across Sales, Scheduling, Install and QA teams.