Remote Project Manager – Delivery Leader (Contractor)

Scalepex; Estado de México; Hybrid; MXN 1,021,000 - 1,668,000; Full time

Job summary

A dynamic services firm is seeking a Project Manager with 5 to 10 years of experience in customer delivery and development projects. This role involves managing customer programs, ensuring project alignment with operational guidelines, and maintaining proactive communication with stakeholders. The ideal candidate is detail-oriented, possesses strong English communication skills, and has experience with Javelina projects. This is a 100% remote position under a contractor scheme with monthly payment.

Qualifications

• 5 to 10 years of experience in customer delivery and development projects.
• Experience in project management with medium/high risk probability.
• Advance - Native English level is required.

Responsibilities

• Manage customer programs and project executions.
• Ensure alignment with operational guidelines.
• Prepare a communications plan for stakeholders.

Skills

Good communication skills

Project management

Customer relationship management

Change management

Problem-solving

Education

PMI PMP certification

Tools

Javelina

Job description

Description

❋ Why Scalepex?

Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium brands like Nike, Pepsi, Toyota, Virgin and Walgreens.

Our mission is to connect prominent market leaders with top-tier professionals from around the world, fostering collaboration, efficiency, and growth.

❋ Take your portfolio to the next level by working with one of our fastest growing clients.

Join the Innovation Frontier at Scalepex!

❋Position Overview

Overall, we are looking for individuals with a “PM DNA” who take ownership and responsibility for their projects, work with minimal supervision, and able to represent client in front of the customer.

• Good communication skills including English fluency is a must.
• Manages customer program (collection of projects managed together for business benefits) or project for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.
• Ensures all project and operational management is in full alignment with Mode of Operation (MoO), BG / BL guidelines and the PM
• Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
• Assures consistency among project financial, product and service forecast activities.
• Participates in pre-sales and sales process activities.
• Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
• Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.
• Ensures project contract management process is initiated and executed.
• Defines the customization of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).
• Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
• Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
• Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.
• Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.

Qualifications:

• Hands on and detailed oriented Project Manager with 5 to 10 years of experience in customer delivery and development projects
• Javelina implementation project experience is a must.
• Advance - Native english level is required
• We are looking for PMs who could take leadership after the onboarding period and grow in the role technically and with soft skills.
• PMI PMP certification is a plus.

100% remote

Contractor scheme

Monthly payment