Project Manager (Business Change/Transformation)

Alter Domus; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

ACCA study leave

Birthday leave

Employee Share Plan

Flexible arrangements

Employee Assistance Program

Job summary

Alter Domus in the Philippines seeks a motivated project leader to orchestrate and drive Change, Transformation, and Transition initiatives across global delivery locations. You will facilitate cross-functional collaboration among Business Leads, Tech Leads, and stakeholders, manage timelines, resources, and governance to deliver outcomes.

The role demands strong communication, risk management, and governance in a fast-paced financial services environment.

Qualifications

• Bachelor's degree in Business, Operations, or related field; MBA preferred.
• External project management certification such as Agile/Scrum, Prince2, Six Sigma, CAPM/PMI or other project management certification.
• Certification or training in adaptive/agile methodologies highly valued.
• Overall, 8-12 years’ experience in Financial Services/BPOs/ITES Organizations or similar complex, matrix environments.
• Minimum 5 plus years of experience in managing projects independently in dynamic, fast-paced environments.
• Significant experience in global delivery/BPO industry preferably with multi-national/financial service businesses

Responsibilities

• Facilitate and coordinate execution of assigned projects across Business and Tech workstreams, ensuring integration and alignment
• Manage all aspects of project coordination independently from evaluation, planning through to operational steady state and go-live
• Develop and maintain integrated project plans, timelines, and milestones across multiple workstreams
• Ensure all project deliverables and activities are carried out within the defined scope, schedule, and budget
• Continuously discover and map emerging stakeholders, dependencies, and requirements as projects evolve
• Bring clarity where expectations and ownership are ambiguous, working with Business and Tech Leads to define accountability
• Maintain living stakeholder maps and proactively identify stakeholders that emerge during execution
• Build and maintain relationships with stakeholders across global delivery locations, cross-functional teams, and leadership
• Navigate high-ambiguity environments with minimal initial direction, discovering needs as you progress
• Partner with Business Leads and Tech Leads to enable their success
• Coordinate with cross-functional teams including Recruitment, IT, Risk, Legal, Compliance, Control, Facilities across multiple global locations to ensure readiness
• Facilitate decision-making by surfacing business decisions to Business Leads, technical decisions to Tech Leads, while making execution decisions independently
• Ensure alignment on scope and success criteria across all stakeholder groups
• Support Business and Tech Leads in validating that deliverables meet business needs and technical standards
• Proactively identify and communicate risks, issues, and dependencies throughout project lifecycle
• Maintain risk and dependency logs, categorizing by type and impact
• Drive escalation of blockers through appropriate governance and escalation tiers
• Co-create solutions to address issues and risks with Business Leads, Tech Leads, and cross-functional teams
• Flag red flags early during planning phase and assist stakeholders to align with objectives
• Identify cross-project dependencies and coordinate with Head of Projects for resolution
• Monitor, evaluate and report progress against success criteria and project milestones
• Provide regular updates and status reports to Head of Projects, Executive Sponsors, Business/Tech Leads and key collaborators
• Maintain decision logs capturing what was decided and why
• Ensure governance processes are followed while maintaining agility
• Support scope discovery and prioritize emerging scope
• Highlight scope overlaps, gaps, or conflicts and facilitate resolution
• Communicate changes to relevant stakeholders and manage resistance effectively
• Demonstrate adaptability to change project direction quickly
• Oversee Knowledge Transfer and Capture processes from global locations to delivery centers
• Coordinate go-live readiness validation
• Facilitate 'Go/No-Go' decisions and post-project reviews
• Support generating performance metrics of projects

Skills

Strong project management

Leadership

Analytical mindset

Cross-cultural communication

Education

Bachelor's degree in Business/Operations

MBA preferred

Tools

PowerPoint

Advanced Excel

Power BI

SharePoint

MS Teams

Job description

ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

JOB DESCRIPTION

We are looking for a motivated and adaptive individual to orchestrate and drive execution of assigned Projects related but not limited to Change, Transformation, and Transition initiatives across global delivery locations. The ideal candidate will need to excel at facilitating project execution in high-ambiguity environments with evolving stakeholders and requirements, ensuring effective cross-functional communication & coordination between Business Leads, Tech Leads, and diverse stakeholder groups to drive business and technical outcomes. This role is essential in enabling outcome owners (Business and Tech Leads) to succeed while managing project execution, timelines, resources, and governance for the assigned projects assignments. This position will be reporting to the Head of projects

Key Responsibilities:

Project Orchestration & Execution Management

• Facilitate and coordinate execution of assigned projects across Business and Tech workstreams, ensuring integration and alignment
• Manage all aspects of project coordination independently from evaluation, planning through to operational steady state and go-live
• Develop and maintain integrated project plans, timelines, and milestones across multiple workstreams
• Ensure all project deliverables and activities are carried out within the defined scope, schedule, and budget

Discovery & Stakeholder Management in Ambiguous Environments

• Continuously discover and map emerging stakeholders, dependencies, and requirements as projects evolve
• Bring clarity where expectations and ownership are ambiguous, working with Business and Tech Leads to define accountability
• Maintain living stakeholder maps and proactively identify stakeholders that emerge during execution
• Build and maintain relationships with stakeholders across global delivery locations, cross-functional teams, and leadership
• Navigate high-ambiguity environments with minimal initial direction, discovering needs as you progress

Coordination with Business & Tech Leads and Cross-Functional Teams

• Partner with Business Leads and Tech Leads (to enable their success
• Coordinate with cross-functional teams including Recruitment, IT, Risk, Legal, Compliance, Control, Facilities across multiple global locations to ensure readiness
• Facilitate decision-making by surfacing business decisions to Business Leads, technical decisions to Tech Leads, while making execution decisions independently
• Ensure alignment on scope and success criteria (defined by Business/Tech Leads) across all stakeholder groups
• Support Business and Tech Leads in validating that deliverables meet business needs and technical standards

Risk, Issue, Dependency & Escalation Management

• Proactively identify and communicate risks, issues, and dependencies throughout project lifecycle
• Maintain risk and dependency logs, categorizing by type (business/technical/execution) and impact
• Drive escalation of blockers through appropriate governance and escalation tiers
• Co-create solutions to address issues and risks with Business Leads, Tech Leads, and cross-functional teams
• Flag red flags early during planning phase and assist stakeholders to align with objectives
• Identify cross-project dependencies and coordinate with Head of Projects for resolution

Monitoring, Reporting & Governance

• Monitor, evaluate and report progress against success criteria (defined by Business/Tech Leads) and project milestones
• Provide regular updates and status reports to Head of Projects, Executive Sponsors, Business/Tech Leads and key collaborators on project progress, issues, risks, and dependencies
• Maintain decision logs capturing what was decided, by whom (Business/Tech/PM), when, and why
• Ensure governance processes are followed while maintaining agility and minimizing bureaucracy

Scope Discovery & Change Management

• Supporting scope discovery as requirements emerge in dynamic environments
• Work with Business and Tech Leads to validate and prioritize emerging scope
• Highlight scope overlaps, gaps, or conflicts and facilitate resolution
• Communicate changes to relevant stakeholders and manage resistance effectively
• Demonstrate adaptability to change project direction quickly as Business/Tech Leads adjust success criteria based on learnings

Transition & Knowledge Management

• Oversee Knowledge Transfer and Capture processes from global high-cost locations to delivery centers
• Coordinate go-live readiness validation with Business and Tech Leads
• Facilitate 'Go/No-Go' decisions by providing execution readiness assessment (Business/Tech Leads provide business/technical readiness sign-off)
• Conduct post-project reviews to identify areas for improvement and share lessons learned
• Support generating performance metrics of individual projects using KPIs

PROFILE

• Bachelor's degree in Business, Operations, or related field; MBA preferred
• External project management certification such as Agile/Scrum, Prince2, Six Sigma, CAPM/PMI or other project management certification
• Certification or training in adaptive/agile methodologies highly valued
• Overall, 8-12 years’ experience in Financial Services/BPOs/ITES Organizations or similar complex, matrix environments
• Minimum 5 plus years of experience in managing projects independently in dynamic, fast-paced environments

• Significant experience in global delivery/BPO industry preferably with multi-national/financial service businesses (US/EMEA-based or multi-geography experience strongly preferred)

Technical Skills

• Proficient in PowerPoint, Advanced Excel, Power BI, collaboration tools like SharePoint, MS Teams for efficient tracking and reporting
• Experience with project management tools
• IT experience helpful – basic understanding of Tech, App and Network infrastructure on business projects

LEADERSHIP & BEHAVIOURAL COMPETENCIES

• StrongProject Managementskills;expert in organizing, planning and executing large-scale projects from startthrough implementation
• Understanding of Project & Transition Management frameworks, principles,proceduresand best practices
• High degree of adaptability and problem-solving skills to navigate complex and dynamic project environments.
• Exceptional communication for cross-cultural stakeholder management.
• Analytical mindset with expertise in data-driven decision-making

KEY RELATIONSHIPS

• Regional Execs, Business Unit Leaders and Country Executives
• Clients & Prospective clients (C-Level down to business heads)
• Finance, Legal & Compliance, Risk Management, IT and Human Resources.

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Alter Domus is an Equal Opportunity Employer: Equity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/

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