Remote Project Coordinator for Customer Delivery

Resolv Global; Cebu City; Remote; PHP 332,000 - 449,000; Full time

Job summary

Resolv Global in the Philippines is seeking a dedicated Project Coordinator to support the implementation of business communication and connectivity solutions. You will work with customers, vendors, and internal teams to ensure projects are delivered on schedule with a strong customer focus.

The role requires excellent English communication, top-notch organization, and the ability to manage multiple projects simultaneously while maintaining accuracy and proactive risk management.

Qualifications

• High School Diploma or equivalent.
• Strong verbal and written English communication.
• Excellent organizational and time management abilities.
• Ability to manage multiple priorities simultaneously.
• Proficiency with computers and web-based systems.

Responsibilities

• Manage projects throughout the implementation lifecycle from initial design through successful completion
• Coordinate project milestones and ensure timelines remain on track
• Communicate regularly with customers, vendors, and internal stakeholders regarding project status, timelines, and next steps
• Schedule and coordinate required resources to support project implementation
• Monitor project progress and proactively identify potential risks, delays, or issues
• Maintain accurate project documentation and updates within internal systems
• Utilize reports and dashboards to manage project activities and provisioning tasks
• Escalate issues appropriately and drive timely resolution
• Ensure customer expectations are properly managed throughout the project lifecycle
• Provide exceptional customer service while maintaining accountability for project outcomes
• Manage multiple projects simultaneously while maintaining accuracy and attention to detail

Skills

Strong verbal & written English comms

Organizational & time management

Multitasking & prioritization

Problem-solving & critical thinking

Independent ownership

Education

High School Diploma or equivalent

Tools

CRM systems

Ticketing systems

Project management platforms

Job description

Resolv Global in the Philippines is seeking a dedicated Project Coordinator to support the implementation of business communication and connectivity solutions. You will work with customers, vendors, and internal teams to ensure projects are delivered on schedule with a strong customer focus.

The role requires excellent English communication, top-notch organization, and the ability to manage multiple projects simultaneously while maintaining accuracy and proactive risk management.