Remote Project Coordinator – Customer-Focused Delivery

Resolv Global; Cagayan de Oro; Remote; PHP 355,000 - 426,000; Full time

Benefits offered by this job

Fully remote in the Philippines

Job summary

Resolv Global in the Philippines is seeking a Project Coordinator to join a growing team supporting the implementation of business communication and connectivity solutions. You will work with customers, vendors, and internal teams to ensure projects are delivered accurately, on time, and within scope.

This role emphasizes strong communication, time management, and ownership from initiation to completion. It is a full-time, fully remote position based in the Philippines with a schedule aligned to

Qualifications

• Requires relevant experience in customer service, project coordination, or operations support.
• Strong verbal and written English communication skills.
• Excellent organizational and time management abilities.
• Ability to manage multiple priorities simultaneously.
• Proactive mindset and ownership of assignments.

Responsibilities

• Manage projects throughout the implementation lifecycle from initial design through successful completion.
• Coordinate project milestones and ensure timelines remain on track.
• Communicate regularly with customers, vendors, and internal stakeholders regarding project status, timelines, and next steps.
• Schedule and coordinate required resources to support project implementation.
• Monitor project progress and proactively identify potential risks, delays, or issues.
• Maintain accurate project documentation and updates within internal systems.
• Utilize reports and dashboards to manage project activities and provisioning tasks.
• Escalate issues appropriately and drive timely resolution.
• Ensure customer expectations are properly managed throughout the project lifecycle.
• Provide exceptional customer service while maintaining accountability for project outcomes.

Skills

Project coordination

Customer service

Time management

Verbal and written English

Education

High School Diploma or equivalent

Tools

CRM systems

Ticketing systems

Project management tools

Job description

Resolv Global in the Philippines is seeking a Project Coordinator to join a growing team supporting the implementation of business communication and connectivity solutions. You will work with customers, vendors, and internal teams to ensure projects are delivered accurately, on time, and within scope.

This role emphasizes strong communication, time management, and ownership from initiation to completion. It is a full-time, fully remote position based in the Philippines with a schedule aligned to