Remote Patient Services & Billing Specialist

Harris Computer; Cebu City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote role

Insurance

Lifestyle rewards

Job summary

Harris Computer is seeking a Patient Services Representative for a fully remote position. The role involves handling patient queries, coordinating information among patients and medical staff, and assisting with billing and insurance questions while ensuring HIPAA compliance.

Candidates should have solid communication skills, be detail oriented, and able to work with minimal supervision. Prior call center experience in medical accounts is a plus, with flexibility in scheduling.

Qualifications

• Strong written and verbal communication skills.
• Ability to work with minimal supervision.
• Detail oriented and organized.
• Proficient in the use of email and standard office tools.
• Able to handle confidential information and billing queries.
• Flexible with schedule.

Responsibilities

• Answer inbound calls and assist patients with queries and concerns.
• Collect outstanding balances and assist with billing questions.
• Coordinate information between patients, families, medical personnel, and staff.
• Assist third party entities (e.g., insurance) with patient accounts.
• Ensure HIPAA guidelines are followed.
• Support department and company goals and policies.

Skills

Communication

Detail oriented

Email proficiency

Self-starter

Time management

Team player

Education

College degree or 2 years in college

Tools

Email

Job description

Harris Computer is seeking a Patient Services Representative for a fully remote position. The role involves handling patient queries, coordinating information among patients and medical staff, and assisting with billing and insurance questions while ensuring HIPAA compliance.

Candidates should have solid communication skills, be detail oriented, and able to work with minimal supervision. Prior call center experience in medical accounts is a plus, with flexibility in scheduling.