Remote Outbound Sales Closer — Upsell & Win-Back Expert

Plateful; Manila; Remote; PHP 2,548,000 - 4,777,000; Full time

Benefits offered by this job

Fully remote

Competitive base salary

5% commission first month

Tiered commission after month 1

Daily spiffs & incentives

Paid leave benefits

Job summary

Plateful is seeking driven outbound sales reps to turn warm customer interactions into revenue. You’ll reconnect with customers, recover abandoned carts and declined transactions, and identify upsell opportunities while working with Shopify and CRM systems.

This is a fully remote role with EST hours, offering a competitive base salary plus uncapped commissions and performance incentives. Ideal candidates have proven experience in sales recovery, strong closing skills, and a confident, persuasive

Qualifications

• Strong upsell and cross-sell skills are non-negotiable.
• Proven experience in sales recovery, win-back, retention, upselling, or cross-selling.
• Shopify and CRM experience is a must.
• Comfortable working EST hours, including night shifts and rotating schedules.
• Excellent objection handling and closing skills.
• Clear, confident communicator with an ownership mindset.

Responsibilities

• Turn warm customer interactions into revenue and maximize every sales opportunity.
• Reconnect with customers who showed intent or completed purchases to recover sales.
• Identify post-purchase upsell and cross-sell opportunities.
• Handle price concerns and payment issues, guiding customers to purchase.
• Track numbers, targets, and performance; own results.

Skills

Upsell & cross-sell

Objection handling

KPI-driven ownership

Fast learner

Tools

Shopify

CRM

Job description

Plateful is seeking driven outbound sales reps to turn warm customer interactions into revenue. You’ll reconnect with customers, recover abandoned carts and declined transactions, and identify upsell opportunities while working with Shopify and CRM systems.

This is a fully remote role with EST hours, offering a competitive base salary plus uncapped commissions and performance incentives. Ideal candidates have proven experience in sales recovery, strong closing skills, and a confident, persuasive