Remote Operations Support Specialist - Growth & Cross-Functional

Outsourced Global Staff; Philippines; Remote; PHP 330,000 - 450,000; Full time

Job summary

Outsourced.ph is seeking an Operations Support Specialist (home-based) to provide cross-functional operational support across the Operations department for a European travel client. This foundation-level role develops a broad understanding of operations and supports day-to-day activities in Fulfillment, Inventory, Ticketing, Reporting, QA and Process Improvement.

The position is remote in the Philippines, with occasional travel to our Rome HQ for training and meetings.

Qualifications

• Experience in administrative or operations support environment.
• Strong English communication, both written and verbal.
• Ability to prioritise multiple tasks with accuracy.
• Proactive learning and problem-solving approach.
• Comfortable in fast-paced remote settings.
• Team collaboration across multiple functions.

Responsibilities

• Provide operational support across multiple functions within Operations.
• Assist Fulfillment and Inventory activities with established procedures.
• Support recurring operational workflows and ensure timely completion.
• Help with audits and data accuracy.
• Identify operational issues or risks and escalate appropriately.
• Collaborate with Operations, Product and other teams.
• Assist with documentation, SOPs, and process improvements.
• Maintain accurate records and ensure policy compliance.

Skills

Organizational skills

English proficiency

Google Workspace

Remote work

Communication

Multi-tasking

Teamwork

Education

Degree in Tourism/Hospitality/Business/Operations

Tools

Slack

Zendesk

Google Workspace

Job description

Outsourced.ph is seeking an Operations Support Specialist (home-based) to provide cross-functional operational support across the Operations department for a European travel client. This foundation-level role develops a broad understanding of operations and supports day-to-day activities in Fulfillment, Inventory, Ticketing, Reporting, QA and Process Improvement.

The position is remote in the Philippines, with occasional travel to our Rome HQ for training and meetings.