Remote Operations & Process Improvement Coordinator

Staffhero; Philippines; Remote; PHP 360,000 - 600,000; Full time

Job summary

StaffHero seeks a highly organized Operations Coordinator to bolster daily operations, project coordination, and leadership support in a remote setup. You will manage calendars, travel, and documentation, while driving process improvements and CRM-related tasks.

The role requires strong communication, multitasking, and the ability to autonomously manage priorities in a fast-paced remote environment, enabling efficient business execution and client success.

Qualifications

• Proven experience in administrative support, operations, project coordination, executive assistance, or related roles.
• Strong organizational, multitasking, and time management skills.
• Excellent written and verbal communication skills.
• Professional phone etiquette and stakeholder communication abilities.
• Experience managing calendars, meetings, documentation, and operational workflows.
• High attention to detail with strong problem-solving and critical-thinking skills.
• Ability to work independently in a remote environment while meeting deadlines.
• Proficiency with Microsoft Office Suite, Google Workspace, and productivity tools.
• Experience working with CRM platforms, project management systems, or business operations software.

Responsibilities

• Provide executive and operational support to leadership and internal teams.
• Manage calendars, schedules, meetings, and travel arrangements as needed.
• Coordinate cross-functional projects and ensure timely completion of assigned tasks.
• Maintain and organize company records, documentation, databases, and reporting systems.
• Handle professional email correspondence, phone communications, and internal follow-ups.
• Assist with process documentation, workflow improvements, and operational initiatives.
• Prepare reports, presentations, meeting notes, and business documentation.
• Monitor project timelines, action items, and key operational deliverables.
• Support CRM management, data entry, and administrative system maintenance.
• Identify opportunities to improve efficiency through automation and process optimization.
• Collaborate with team members across departments to support business objectives and client success.

Skills

Administrative support

Operations coordination

Executive support

Time management

Communication skills

Calendar management

CRM tools

Project management tools

Remote work

MS Office & Google Workspace

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office Suite

Google Workspace

CRM platforms

Project management systems

Job description

StaffHero seeks a highly organized Operations Coordinator to bolster daily operations, project coordination, and leadership support in a remote setup. You will manage calendars, travel, and documentation, while driving process improvements and CRM-related tasks.

The role requires strong communication, multitasking, and the ability to autonomously manage priorities in a fast-paced remote environment, enabling efficient business execution and client success.