Remote Operations & Admin Specialist (Simpro Expert)

BruntWork; Philippines; On-site; PHP 3,681,000 - 5,521,000; Full time

Benefits offered by this job

Health insurance coverage for eligible

Job summary

BruntWork is looking for an Operations & Admin Specialist (Simpro) to own daily administrative, financial, and operational workflows. You will optimize Simpro, manage invoicing, and document core processes to transition the business to scalable systems.

Responsibilities include processing dockets, scheduling, supplier coordination, and SOP development while supporting weekly quotes and customer inquiries. This is a remote, permanent role with potential health coverage for eligible locations.

Qualifications

• Hands-on Simpro experience is highly desirable.
• Experience in Australian trades, construction, or field service.
• Familiar with job scheduling, technician coordination, customer service, and operational administration.
• Experience using Xero or similar business software.
• Excellent written and verbal communication skills.
• Ability to document processes and develop SOPs.
• Highly organized with strong time management.
• Permanent work from home.
• Immediate hiring.
• Health Insurance Coverage for eligible locations.

Responsibilities

• Process daily dockets, timesheets, purchase orders, and job information into Simpro to keep records accurate.
• Monitor customer communications and assist with follow-ups, enquiries, warranty requests, and admin support.
• Manage the shared inbox and answer incoming calls as first contact for customers.
• Monitor Simpro for parts orders and supplier requirements; coordinate material orders with suppliers such as Reece.
• Coordinate and adjust technician schedules for urgent commercial call-outs and changing priorities.
• Review current Simpro setup and recommend workflow improvements, including asset management and reporting enhancements.
• Document key business processes and develop SOPs and an internal knowledge base.
• Support weekly quoting by obtaining supplier pricing and preparing documentation for customer quotations.
• Assist with general admin tasks to support day-to-day operations.

Skills

Simpro experience

Job scheduling

Customer service

Workflow optimization

Communication skills

Time management

Independent worker

Tools

Xero

Job description

BruntWork is looking for an Operations & Admin Specialist (Simpro) to own daily administrative, financial, and operational workflows. You will optimize Simpro, manage invoicing, and document core processes to transition the business to scalable systems.

Responsibilities include processing dockets, scheduling, supplier coordination, and SOP development while supporting weekly quotes and customer inquiries. This is a remote, permanent role with potential health coverage for eligible locations.