Business Analyst

Outsourcey; Taguig; On-site; PHP 360,000 - 720,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Work with industry leaders

Job summary

A growing BPO organization based in Metro Manila is seeking a Business Analyst to enhance operational efficiency using SimPRO software. Responsibilities include generating tailored reports, customizing software functionalities, and ensuring data accuracy for strategic decision-making. Candidates should have at least 2 years of relevant experience and strong analytical skills. This role also offers career growth and the chance to shape the HR function of a rapidly growing company.

Qualifications

• Minimum 2 years proven experience as a Business Analyst.
• Demonstrated ability to generate and analyze reports using SimPRO.
• Experience in customizing software functionalities to meet client needs.
• Strong analytical skills with attention to detail.

Responsibilities

• Utilize SimPRO software to generate comprehensive reports.
• Customize SimPRO functions to align with specific client requirements.
• Perform precise data entry tasks ensuring accuracy.
• Oversee and verify scheduling functions within SimPRO for efficiency.
• Tag product and service descriptions in SimPRO for consistency.
• Collaborate with teams to reflect product information accurately in the system.
• Develop and maintain regular and ad-hoc reports from SimPRO data.
• Analyze data trends and provide improvement recommendations.

Skills

Proficiency in SimPRO software

Strong analytical skills

Excellent organizational abilities

Time management

Scheduling

Collaboration

Tools

SimPRO

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full‑time teams in the Philippines, offering cost‑efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Minimum 2 years proven experience as a Business Analyst, preferably with a focus on SimPRO software. Demonstrated ability to generate and analyze reports using SimPRO. Experience in customizing software functionalities to meet specific client needs. Proficiency in SimPRO software, including reporting, data entry, and customization. Strong analytical skills with attention to detail. Excellent organizational and time management abilities.

Core responsibilities

• Utilize SimPRO software to generate comprehensive reports, providing actionable insights to drive business decisions.
• Customize SimPRO functions and workflows to align with specific client requirements and operational needs.
• Perform precise data entry tasks, ensuring all information in SimPRO is accurate and up to date.
• Oversee and verify the accuracy of scheduling functions within SimPRO to optimize operational efficiency.
• Tag product and service descriptions in SimPRO to maintain consistent and detailed records.
• Collaborate with teams to ensure product and service information is correctly reflected in the system.
• Develop and maintain regular and ad‑hoc reports based on SimPRO data to support strategic decision‑making.
• Analyze data trends and provide recommendations for improvements based on report findings.

Benefits

• Competitive salary
• Opportunity to shape the HR function of a rapidly growing BPO.
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
• Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!