Remote Nutraceuticals Technical Sales Support Specialist

Remote Staff, Inc.; Makati; A distancia; PHP 600.000 - 900.000; Jornada completa

Descripción de la vacante

Remote Staff, Inc. is seeking a detail-oriented Technical Sales Support Specialist to join a US-based nutraceutical supplier's remote team.

The role focuses on email-driven sales support, order processing, and lead nurturing, using your life sciences background to explain product specifications to B2B buyers without handling COAs or regulatory filings. You will work full-time (40 hours/week) with a shift aligning to US EST (evening in Manila).

Formación

• Bachelor's degree in Chemistry, Biochemistry, Biological Sciences, or related STEM field.
• Proficiency in Salesforce is a major advantage; experience with Google Workspace and order management tools required.
• Exceptional written English skills for clear email communication.
• Prior experience in B2B customer support, order management, or inbound sales administration.
• Dedicated home office setup with stable internet and availability during EST business hours.

Responsabilidades

• Monitor incoming customer emails and manage day-to-day sales inquiries promptly.
• Actively track, manage, and nurture warm inbound sales leads to drive pipeline conversion.
• Process customer orders and coordinate end-to-end inquiry resolution.
• Log customer interactions, lead progress, and sales pipeline activities in Salesforce.

Conocimientos

Sales support

Inbound sales

Lead management

Salesforce

Email communication

Google Workspace

Educación

Bachelor's degree in a STEM field

Herramientas

Salesforce CRM

Order management tools

Descripción del empleo

Remote Staff, Inc. is seeking a detail-oriented Technical Sales Support Specialist to join a US-based nutraceutical supplier's remote team.

The role focuses on email-driven sales support, order processing, and lead nurturing, using your life sciences background to explain product specifications to B2B buyers without handling COAs or regulatory filings. You will work full-time (40 hours/week) with a shift aligning to US EST (evening in Manila).