Remote Night-Shift Patient Intake & Scheduling Coordinator

LogiScale Inc.; Makati; Remote; PHP 305,000 - 365,000; Full time

Benefits offered by this job

HMO with 1 free dependent

Life Insurance

Night Differential

20 PTO credits annually

VL and SL cash conversion

Annual merit increases and employee-?

Laptop provided

Night shift

Work from home

Php 30,000 basic pay + allowance

Job summary

LogiScale Inc. is seeking a Patient Intake & Scheduling Coordinator in Makati, Philippines to be the first point of contact for patients.

You will manage calls, collect demographics and insurance details, and coordinate with internal teams to ensure timely scheduling and accurate patient records. You will work with insurance verification teams and PTs to book appropriate appointments, maintain patient charts, and ensure no leads or patients are lost.

Qualifications

• Experience in healthcare intake, patient scheduling, or medical front-desk operations.

Responsibilities

• Answer inbound calls from new patients and respond professionally to inquiries regarding services and appointments.
• Conduct outbound calls to new patient leads and follow up on online bookings to obtain missing information.
• Collect complete and accurate patient demographic and insurance information.
• Obtain insurance cards from patients and verify acceptance prior to scheduling.
• Coordinate with the insurance verification team to schedule based on coverage.
• Collaborate with Physical Therapists to reschedule as needed.
• Schedule patient evaluations and follow-up appointments 4–6 weeks in advance.
• Create and maintain patient charts with high accuracy.
• Document patient data to support clinical and billing workflows.
• Maintain tracking of patient status to prevent missed follow-ups or dropped leads.

Skills

Healthcare intake

Patient scheduling

Customer service

English communication

Multitasking

Organizational skills

Attention to detail

Data entry

Education

High school diploma

Healthcare admin coursework

Tools

EMR systems

Job description

LogiScale Inc. is seeking a Patient Intake & Scheduling Coordinator in Makati, Philippines to be the first point of contact for patients.

You will manage calls, collect demographics and insurance details, and coordinate with internal teams to ensure timely scheduling and accurate patient records. You will work with insurance verification teams and PTs to book appropriate appointments, maintain patient charts, and ensure no leads or patients are lost.