Remote Night-Shift Client Success Manager - Growth & Impact

MicroSourcing International; Philippines; Remote; PHP 550,000 - 900,000; Full time

Benefits offered by this job

Above-market compensation

Healthcare coverage on day one

Paid time-off with cash conversion

Performance bonuses

Job summary

A major managed services provider is seeking a Client Success Manager to work from home during the night shift. The role involves managing client relationships across industries while ensuring high-quality service delivery. Ideal candidates should have 3+ years of experience in client management, fluent in American English, and the ability to work flexible hours. Join a diverse team committed to inclusivity and career growth in a highly engaging environment.

Qualifications

• 3+ years experience managing client relationships, ideally with US-based clients.
• Native fluency in American English, written and verbal.
• Flexible to work Monday through Friday, 8:00 am to 5:00 pm Eastern Time.

Responsibilities

• Manage day-to-day service delivery in a multi-shore environment.
• Provide high-touch support for diverse clients.
• Communicate continuously with existing POCs to maintain satisfaction.

Skills

Strong interpersonal and communication skills

Proactive with a high sense of urgency

Organized: ability to manage multiple clients/projects

Ability to align with clients and propose solutions

Experience preparing and presenting client business reviews

Education

Bachelor's degree or equivalent

Job description

A major managed services provider is seeking a Client Success Manager to work from home during the night shift. The role involves managing client relationships across industries while ensuring high-quality service delivery. Ideal candidates should have 3+ years of experience in client management, fluent in American English, and the ability to work flexible hours. Join a diverse team committed to inclusivity and career growth in a highly engaging environment.